Good communication and interpersonal skills
Customer service
Teamwork
Taking and processing customer orders
Basic food & beverage service knowledge
Ability to handle customer enquiries and requests
Select and specify appropriate materials, finishes, furniture, and fixtures, considering aesthetics, functionality, budget, and sustainability.
Collaborate closely with clients, architects, contractors, and suppliers throughout the project lifecycle, from initial concept to final site implementation.
Manage project timelines, budgets, and resources effectively to ensure successful project delivery within established parameters.
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AutoCAD
Space planning
Furniture design
Color theory
Interior styling
Able to work independently and meet deadlines
Must have AI skills and be able to use AI tools for design work
Willing to learn and adopt new AI design tools and technologies
Maintain accurate and up-to-date accounting records, including journal entries, invoices, and payments.
Assist in the preparation of tax returns and ensure timely filing and compliance with tax regulations.
Handle accounts payable and accounts receivable functions, including processing invoices, making payments, and following up on outstanding balances.
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Complete a proper end-of-day counter check and provide photo/video confirmation after closing to ensure merchandise, displays and the overall counter are properly arranged and secured before leaving.
Conduct a daily stock count before opening and after closing.
Submit the opening and closing stock count report to JOYCE COUTURE internal management every day.
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Handle incoming customer inquiries via phone and email, providing basic product information, order status updates, and directing complex issues to the appropriate sales representative.
Assist with the coordination of sales activities, such as scheduling meetings, preparing sales reports, and tracking sales performance.
Manage inventory of sales collateral and promotional materials, ensuring adequate stock levels and timely distribution.
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Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving
Maintain Customer Files : Update and manage customer files, recording all contact details and the information provided to the customer regarding their debt.
Prepare Statements : Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
Write Letters : Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met.
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Customer Service
Communication Skills
Property Management
Hospitality
Booking Management
Administrative Skills
Time Management
Organisation
Problem Solving
Microsoft Office
Google Workspace
Housekeeping Coordination
Hospitality Management
Client Relations
Facility Maintenance