Troubleshooting: Posted competency to perform investigation and technical support in relating to product complaint, production deviation & raw material quality issue. Continuous improvement to resolve product performance gaps.
Any other duties and responsibilities as assigned by the company from time to time.
New product development: Manage product development processes including technical studies, formulation development, product safety clearance, claim substantiation, and product information filing.
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Troubleshooting: Posted competency to perform investigation and technical support in relating to product complaint, production deviation & raw material quality issue. Continuous improvement to resolve product performance gaps.
New product development: Manage product development processes including technical studies, formulation development, product safety clearance, claim substantiation, and product information filing.
Product Testing & Evaluation: Capable to independently design and execute experiments: Conducting stability, performance, and sensory testing to support product development and optimization.
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Chemical Synthesis
Quality Control
Laboratory Techniques
Analytical Chemistry
Problem Solving
Attention to Detail
Research and Development
Process Optimization
Safety Procedures
Data Interpretation
Team Collaboration
Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
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Lead digital marketing initiatives including social media, SEO, CRM, influencer/KOL campaigns, TikTok affiliates, live commerce, and brand-building activities to enhance customer acquisition and retention.
Lead, coach, and develop the E-Commerce and Social Media team, setting KPIs, monitoring performance, and driving continuous improvement.
Monitor and analyze key business metrics, including sales performance, profitability, platform performance, and customer retention, providing regular reports to management.
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Digital Marketing Strategy
E-commerce Management
Social Media Marketing
Customer Relationship Management (CRM)
Content Marketing
Analytics and Reporting
E-commerce Platform Management
Actively create opportunities for business growth, manage long term business growth & good relationship in dealing with distributors nationwide /market place.
Work closely with distributors / market place to develop and ensure successful implementation of marketing strategies (ATL, BTL, promotion) and initiatives.
To conduct the market survey, competitors’ analysis and stakeholders’ feedback to formulate effective sales & marketing strategy.
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Evaluate the design and effectiveness of internal controls, identify control gaps and process improvement opportunities, and provide practical recommendations to mitigate risks.
Prepare high-quality audit working papers, reports and presentations, clearly articulating audit findings, root causes, risk implications and recommended corrective actions.
Monitor and follow up on the implementation of agreed management action plans, assess the adequacy of remediation efforts and recommend closure of audit findings where appropriate.
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