• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
Identify and escalate recurring customer issues or feedback to management, contributing to continuous improvement of products and services.
Maintain a high level of product knowledge to effectively answer customer questions and recommend appropriate solutions.
...
Manage accounts payable and receivable processes, including invoice processing, payment follow-up, and reconciliation of vendor statements, ensuring timely and accurate payments.
Maintain organized and up-to-date physical and digital filing systems for accounting documents, ensuring easy retrieval and compliance with record-keeping requirements.
Provide comprehensive administrative and clerical support to the accounting department, ensuring efficient daily operations and adherence to company policies.
...
Design and present customized solar energy proposals, including system design, financial projections (ROI, payback period), and environmental benefits, tailored to individual client requirements.
Build and maintain strong, long-lasting customer relationships by providing exceptional service, addressing concerns, and ensuring customer satisfaction throughout the sales cycle and beyond.
Collaborate with the technical and installation teams to ensure seamless project execution, from initial site assessment to final system commissioning.
...
Develop and review detailed engineering drawings, specifications, and technical reports, ensuring compliance with relevant codes, standards, and regulations.
Collaborate with cross-functional teams, including architects, project managers, and other engineering disciplines, to ensure integrated project delivery.
Provide technical guidance and mentorship to junior engineers and technical staff, fostering a culture of continuous learning and professional development.
...
Create engaging marketing content (in English, Chinese, and Malay) for social media platforms (e.g., Facebook, Instagram, Xiaohongshu), websites, and promotional materials.
Build and maintain relationships with key stakeholders, including schools, educational agents, and industry partners.
Represent the academy at education fairs, roadshows, and community events.
...
Create engaging marketing content (in English, Chinese, and Malay) for social media platforms (e.g., Facebook, Instagram, Xiaohongshu), websites, and promotional materials.
Build and maintain relationships with key stakeholders, including schools, educational agents, and industry partners.
Represent the academy at education fairs, roadshows, and community events.
...
Create engaging marketing content (in English, Chinese, and Malay) for social media platforms (e.g., Facebook, Instagram, Xiaohongshu), websites, and promotional materials.
Build and maintain relationships with key stakeholders, including schools, educational agents, and industry partners.
Represent the academy at education fairs, roadshows, and community events.
...
Create engaging marketing content (in English, Chinese, and Malay) for social media platforms (e.g., Facebook, Instagram, Xiaohongshu), websites, and promotional materials.
Build and maintain relationships with key stakeholders, including schools, educational agents, and industry partners.
Represent the academy at education fairs, roadshows, and community events.
...
Create engaging marketing content (in English, Chinese, and Malay) for social media platforms (e.g., Facebook, Instagram, Xiaohongshu), websites, and promotional materials.
Build and maintain relationships with key stakeholders, including schools, educational agents, and industry partners.
Represent the academy at education fairs, roadshows, and community events.
...
Coordinate with logistics and transportation teams to ensure timely and cost-effective movement of goods, both inbound and outbound.
Develop and implement safety procedures and protocols to ensure a safe working environment for all warehouse personnel, conducting regular safety training and inspections.
Manage order fulfillment processes, ensuring accuracy and timeliness in picking, packing, and shipping orders to meet customer demands.
...
Warehouse Management
Inventory Control
Team Leadership
Logistics Coordination
Order Fulfillment
Safety Procedures
Performance Monitoring
Problem-Solving
Shipping and Receiving
Staff Training
+8
Posted
7 days ago
Chat Available
You can chat with the employer only after applying for this job.
Coordinate with logistics and transportation teams to ensure timely and cost-effective movement of goods, both inbound and outbound.
Develop and implement safety procedures and protocols to ensure a safe working environment for all warehouse personnel, conducting regular safety training and inspections.
Manage order fulfillment processes, ensuring accuracy and timeliness in picking, packing, and shipping orders to meet customer demands.
...
Warehouse Management
Inventory Control
Team Leadership
Logistics Coordination
Order Fulfillment
Safety Procedures
Performance Monitoring
Problem-Solving
Shipping and Receiving
Staff Training
+8
Posted
7 days ago
Chat Available
You can chat with the employer only after applying for this job.
Coordinate with logistics and transportation teams to ensure timely and cost-effective movement of goods, both inbound and outbound.
Develop and implement safety procedures and protocols to ensure a safe working environment for all warehouse personnel, conducting regular safety training and inspections.
Manage order fulfillment processes, ensuring accuracy and timeliness in picking, packing, and shipping orders to meet customer demands.
...
Warehouse Management
Inventory Control
Team Leadership
Logistics Coordination
Order Fulfillment
Safety Procedures
Performance Monitoring
Problem-Solving
Shipping and Receiving
Staff Training
+8
Posted
7 days ago
Chat Available
You can chat with the employer only after applying for this job.
Coordinate with logistics and transportation teams to ensure timely and cost-effective movement of goods, both inbound and outbound.
Develop and implement safety procedures and protocols to ensure a safe working environment for all warehouse personnel, conducting regular safety training and inspections.
Manage order fulfillment processes, ensuring accuracy and timeliness in picking, packing, and shipping orders to meet customer demands.
...
Warehouse Management
Inventory Control
Team Leadership
Logistics Coordination
Order Fulfillment
Safety Procedures
Performance Monitoring
Problem-Solving
Shipping and Receiving
Staff Training
+8
Posted
7 days ago
Chat Available
You can chat with the employer only after applying for this job.