Coordinate with Warehouse and Logistics to arrange timely deliveries according to customer requirements. Monitor delivery status and promptly follow up on delays, discrepancies or other delivery-related issues.
Keep customers informed of order progress, production schedules and delivery timelines. Coordinate internally to resolve customer issues and escalate delays or operational concerns that may impact customer commitments.
Maintain accurate customer records, sales orders and order tracking information. Prepare weekly/monthly sales and order status reports and ensure proper filing and maintenance of sales documentation.
...
• Serve as a key point of contact for customers on enquiries
orders and delivery status
providing timely and professional support while maintaining strong customer relationships.
• Process customer Purchase Orders (POs) and prepare Sales Orders accurately
verifying pricing
specifications
quantities and delivery requirements. Prepare quotations
order confirmations
Delivery Orders (DO) and other relevant sales documentation.
• Coordinate closely with Production Planning
Production
Purchasing and Warehouse to ensure customer orders are executed according to schedule. Monitor production progress
follow up on order status and communicate any changes or requirements to relevant departments.
• Coordinate with Warehouse and Logistics to arrange timely deliveries according to customer requirements. Monitor delivery status and promptly follow up on delays
discrepancies or other delivery-related issues.
• Keep customers informed of order progress
production schedules and delivery timelines. Coordinate internally to resolve customer issues and escalate delays or operational concerns that may impact customer commitments.
• Maintain accurate customer records
sales orders and order tracking information. Prepare weekly/monthly sales and order status reports and ensure proper filing and maintenance of sales documentation.
• Work closely with SProduction Planning
Purchasing
Warehouse and Logistics teams to ensure smooth end-to-end order fulfilment and effective communication across functions.
• Identify recurring operational issues and recommend improvements to order processing
documentation
communication and fulfilment processes to improve efficiency and customer service levels.
• Perform other related duties and responsibilities as assigned by management.
Experience in preparing and managing tender submissions is required.
Basic knowledge of ePerolehan and government procurement processes is required.
Strong understanding of tender documentation and compliance requirements.
Excellent communication
negotiation
and presentation skills.
Able to work independently and under tight deadlines.
Possess own transport and willing to travel when required.
Basic understanding of ePerolehan and government procurement processes is preferred.
Good communication and interpersonal skills.
Self-motivated
proactive
and willing to learn.
Candidates with exposure to tender preparation or government-related projects will have an added advantage.
Experience dealing with government agencies or public sector clients is encouraged.
Familiarity with procurement platforms and tender documentation is a plus.
Manage the checking, binding, packaging, and timely submission of tender documents.
Coordinate with internal departments including Planning, Engineering, QA/QC, HSE, Production, and other stakeholders to gather technical and commercial information required for tender submissions.
Consolidate queries, clarification requests, and supporting documents for submission to clients.
...
Process purchase requisitions and issue purchase orders in a timely and accurate manner, ensuring all necessary documentation is complete.
Monitor inventory levels and collaborate with relevant departments to forecast demand and prevent stockouts or overstocking.
Inspect incoming goods for physical defects and ensure they meet specified quality requirements, escalating any discrepancies to the relevant stakeholders.
...
Sharp negotiation tactics
analytical thinking
strong relationship-building capabilities
and high integrity.
Sharp analytical eye for catching physical defects
high assertiveness when confronting vendors about substandard quality
and strong problem-solving skills under pressure.
Process purchase requisitions and issue purchase orders in a timely and accurate manner, ensuring all necessary documentation is complete.
Monitor inventory levels and collaborate with relevant departments to forecast demand and prevent stockouts or overstocking.
Inspect incoming goods for physical defects and ensure they meet specified quality requirements, escalating any discrepancies to the relevant stakeholders.
...
Sharp negotiation tactics
analytical thinking
strong relationship-building capabilities
and high integrity.
Sharp analytical eye for catching physical defects
high assertiveness when confronting vendors about substandard quality
and strong problem-solving skills under pressure.