Prepare and issue HR-related documents and correspondence, including employment letters, confirmation letters, warning letters, memos, and other official communications.
Coordinate employee onboarding and offboarding, including documentation, system registration, staff ID/access cards, and company asset issuance and handover.
Support recruitment activities, including job postings, candidate screening, interview coordination, candidate communication, and follow-up.
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Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
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Act on behalf of customer to demand performance excellence from internal ops teams by Investigation into service failures and feedback to customer of propose solutions.
To work closely with ops team to find the root causes of non compliance, analyze, diagnose and even come out with corrective action report for any service failure and forward the investigations results back to customer on a timely manner.
Handle all incoming calls. Process booking/amendments/cancellations received via phone/fax or emails and handle all sales enquiries.
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