You will be assigned under department (English / Malay / Chinese / Revision / Stationery / Multimedia / CD Rama) as designated by the Management.
Oversee and manage business activities of a department to achieve sales, profit and growth objectives.
To carry out day-to-day operations and improve department performance in terms of sales revenue, cost control, customer service and staff development.
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Maintain customers/third party‘s stock card record accurately.
Issue Goods Return Memo and Credit Note upon required.
Liaise with Marketing Dept and assist in sales order arrangement including issue Customer Order Form, checking customer’s PO, contact customers and etc.
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Monitor production processes to ensure adherence to FSSC, HACCP, GMP, and HALAL standards. Perform routine quality checks, sampling, and testing. 监控生产流程,确保严格遵循 FSSC、HACCP、GMP 及清真(HALAL)标准;定期进行质量抽查、采样与测试。
Issue Resolution & Documentation / 问题处理与文档管理
Identify quality issues, conduct root cause analysis, and implement corrective and preventive actions (CAPA). Ensure proper documentation of quality records, inspection reports, and non-conformance reports (NCR). 识别质量问题,进行根本原因分析(RCA),并实施纠正与预防措施;妥善记录和管理质量档案、检验报告及不合格报告(NCR)。
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