Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
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Performance Management Administration — Own the operational side of the company's KPI review process across all roles — collecting monthly reports, tracking review cadence and deadlines, and maintaining scorecards, so this runs on schedule without requiring the CEO's direct involvement each month.
HR Policy & Attendance Management — Maintain and enforce HR policies including attendance, leave, and disciplinary procedures; flag recurring issues (e.g. attendance patterns) proactively rather than after they've become serious.
Payroll Liaison — Liaise with Finance on payroll-related matters — salary changes, allowances, statutory deductions — ensuring accurate and timely information flow.
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Performance Management Administration — Own the operational side of the company's KPI review process across all roles — collecting monthly reports, tracking review cadence and deadlines, and maintaining scorecards, so this runs on schedule without requiring the CEO's direct involvement each month.
HR Policy & Attendance Management — Maintain and enforce HR policies including attendance, leave, and disciplinary procedures; flag recurring issues (e.g. attendance patterns) proactively rather than after they've become serious.
Payroll Liaison — Liaise with Finance on payroll-related matters — salary changes, allowances, statutory deductions — ensuring accurate and timely information flow.
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Administer payroll processing accurately and efficiently, ensuring timely and correct payment of salaries, wages, and benefits to all employees.
Implement and manage performance appraisal systems, providing constructive feedback and facilitating professional development plans to enhance employee performance and engagement.
Handle employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures, maintaining a fair and consistent approach.
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Manage supplier performance in relation to delivery reliability, quality, cost and responsiveness, and challenge suppliers when commitments or service levels are not acceptable.
Oversee local and overseas ordering, shipment schedules, import/export arrangements, customs clearance and regulatory documentation.
Oversee warehouse operations, inbound and outbound planning, route coordination, delivery schedules, space utilisation and inventory accuracy.
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Accounting Software
Data Entry
Microsoft Excel
Bookkeeping
Accounts Payable
Accounts Receivable
Financial Record Keeping
Reconciliation
Attention to Detail
Organizational Skills
Prepare, consolidate, and maintain monthly operational reporting materials, including P&L statements and Net Trading Square Footage reports.
Provide administrative assistance to Store Operations by coordinating stationery procurement, maintaining updated store contact records, and handling courier-related arrangements.
Assist with monthly Store Manager duty roster preparation and support operational planning activities.
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project management
preferably in engineering
electrical
ICT
infrastructure
utilities
or technical projects.
Experience managing large-scale technical projects is highly preferred.
Experience working with TNB
utility companies
government agencies
GLCs
or major infrastructure projects will be an added advantage.
Strong technical understanding of project implementation
site coordination
testing
commissioning
and handover.
Good understanding of project management principles
project scheduling
risk management
and quality control.
Experience managing contractors
subcontractors
suppliers
and technical teams.
Strong knowledge of technical documentation
drawings
specifications
method statements
and project reports.
Strong communication
negotiation
leadership
and stakeholder management skills.
Strong analytical and problem-solving abilities.
Proficient in Microsoft Office
particularly Excel
Word
and PowerPoint.
Knowledge of project scheduling tools such as Microsoft Project or similar software is an advantage.
Possession of PMP
CAPM
or other relevant project management certification is an advantage.
Maintain regular contact with customers to promote sales and ensure debt collection.
Provide high-quality service to customers by promptly handling complaints and inquiries.
Ensure that day-to-day business documents are accurately recorded, generated and filed according to defined systems and within the required timeframes.
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Maintain regular contact with customers to promote sales and ensure debt collection.
Provide high-quality service to customers by promptly handling complaints and inquiries.
Ensure that day-to-day business documents are accurately recorded, generated and filed according to defined systems and within the required timeframes.
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Good communication and interpersonal skills.
Basic knowledge of Microsoft Office
especially Microsoft Word and Excel.
Good organisational and time-management skills.
Detail-oriented
responsible and willing to learn.
Able to maintain confidentiality when handling employee and company information.
Able to work independently and as part of a team.
Develop and maintain monthly operational reports, covering P&L statements and Net Trading Square Footage reports.
Provide administrative assistance to Store Operations by managing stationery procurement, updating store contact details, and coordinating courier communications.
Assist with the arrangement of monthly Store Manager duty rosters and support operational planning requirements.
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Compile, prepare, and update monthly operational reports such as P&L statements and Net Trading Square Footage reports.
Support Store Operations with administrative duties, including arranging stationery procurement, updating store contact information, and managing courier coordination.
Assist with the preparation of monthly Store Manager duty rosters and provide support for operational scheduling activities.
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