Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
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Conduct market research to identify emerging trends and opportunities within the digital marketing landscape, particularly on TikTok.
Collaborate with the sales and client servicing teams to understand client needs and contribute to the development of tailored digital marketing strategies.
Help manage social media communities, responding to comments and messages in a timely and professional manner.
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Apply knowledge of paid advertising principles (e.g., audience targeting, campaign structure, performance metrics) to inform and enhance organic content strategy and audience segmentation decisions.
Collaborate with the marketing team to brainstorm and implement innovative organic marketing initiatives, staying up-to-date with the latest digital marketing trends, tools, and best practices.
Help maintain and update the company's social media and other digital assets, ensuring content is current, accurate, and optimized for search engines, AI Models.
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Digital Marketing Strategy
Content Marketing
Social Media Marketing
Analytics and Reporting
Campaign Management
Paid Advertising
Marketing Automation
AI
- Lead the development and management of corporate branding materials, company profiles, website, social media platforms and digital marketing initiatives.
- Build and maintain strong relationships with clients, developers, consultants, industry partners, government agencies, media and other key stakeholders.
- Support business development initiatives through corporate presentations, project portfolios, proposal materials and marketing campaigns.
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Project Management
Technical Consulting
Engineering Design
Problem Solving
Risk Assessment
Client Communication
Team Collaboration
Budget Management
Quality Control
Site Supervision
Office Administration
Record Keeping
Communication Skills
Time Management
Data Entry
Problem Solving
Organizational Skills
Teamwork
Attention to Detail
Maintain a comprehensive understanding of Chemmart Asia's product offerings, including fine chemicals and scientific products, to effectively address customer inquiries and provide technical support.
Collaborate with the sales and logistics teams to coordinate order fulfillment, track shipments, and resolve any delivery-related issues, ensuring timely and efficient delivery of products to customers.
Maintain accurate customer records and update the customer database with relevant information, including contact details, order history, and communication logs.
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