Maintain the Floor: Ensure sizes are fully stocked and display models are flawlessly presented, assisting the Shop PIC in the work and sales processes.
Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
Accurately record customer interactions, sales progress, and relevant data into the call center software system, ensuring data integrity for reporting and analysis.
Sales File Governance & Audit PreparednessOversee the closing and verification of sales files, ensuring completeness and readiness for internal/external audits.