200+ Customer Service Specialist Jobs in Kuala Lumpur - July 2026 - High Salaries
Showing 274 jobs results for
"customer service specialist"
in Kuala Lumpur
Chat Available
Customer Service Specialist
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain clinic spreadsheet and attendance updates.
- Follow up patients’ following dental procedures (e.g., extraction, filling, scaling) based on CRM records and ensure appointments are booked and completed.
- Gather complaint information and escalate to backend. ...
Posted
3 hours ago
Chat Available
Customer Service Specialist
MYR3,000 - MYR3,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Analyze customer interactions and feedback to identify trends and opportunities for improvement.
- Record and report on key performance indicators, such as response time and customer satisfaction scores.
- You will participate here ...
Posted
3 hours ago
Customer Service Specialist
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain and improve knowledge bases and workflows
- Collaborate with internal teams to resolve issues efficiently
- Provide customer support via phone, email, and other channels ...
Posted
a day ago
Chat Available
Customer Service Specialist
MYR3,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist customers with product registration, account management, order inquiries, and guide them in using products and services.
- Collect customer feedback and report it to superiors in a timely manner, providing a basis for product improvement and service optimization.
- Collaborate with departments such as sales and technical support to jointly resolve customer issues and enhance the overall customer experience. ...
Posted
a day ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Guide customers on using the platform.
- Support customer onboarding.
- Resolve customer issues. ...
Posted
a day ago
Chat Available
MYR4,000 - MYR5,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile ...
Posted
22 days ago
MYR8,000 - MYR8,350 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor pending tickets and ensure timely resolution per SLAs.
- Provide regular updates to customers until issues are fully resolved.
- Maintain accurate logs of customer interactions and resolutions. ...
Posted
12 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Resolve customer concerns and escalate complex cases when necessary.
- Maintain proper documentation and records of customer interactions.
- Ensure compliance with company policies and service quality standards. ...
Posted
4 days ago
MYR6,500 - MYR8,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Coordinate closely with internal stakeholders including Sales, Supply Chain, Logistics, Finance, and other support teams to ensure timely order fulfillment.
- Monitor order progress, proactively identify potential delays, and provide timely updates to customers.
- Resolve order processing issues, customer enquiries, and delivery-related concerns while maintaining a high level of customer satisfaction. ...
Posted
4 days ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate records of customer interactions and transactions.
- Escalate unresolved issues to the appropriate department when necessary.
- Meet service quality standards and performance targets. ...
Posted
12 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Guide customers through onboarding and support them in maximizing the value of the platform.
- Escalate clients' issues and opportunities to the Sales Team when necessary.
- Support the Account Manager by maintaining a positive, professional, and customer-centric attitude. ...
Posted
3 days ago
MYR4,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in handling urgent incidents and escalated complaints effectively, promptly, and professionally.
- Complete other daily tasks assigned by supervisors independently.
- Handle daily customer inquiries via phone, email, and live chat, providing professional consultation and effective communication. ...
Posted
18 days ago
Chat Available
MYR4,000 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate records of customer interactions and transactions.
- Escalate unresolved issues to the appropriate department when necessary.
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner. ...
Posted
a month ago
Chat Available
Customer Service Specialist - English Speaker (Shipping Label)
MYR2,800 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. ...
Posted
a month ago
Business Support Specialist (Customer Service)
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with team members, supervisors, and cross-functional teams to ensure effective problem-solving and service delivery.
- Follow up with clients to ensure their concerns are addressed and resolved effectively.
- Prioritize and manage customer escalations to ensure high satisfaction levels. ...
Posted
4 hours ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues. ...
Posted
a day ago
Senior Customer Service
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
- Process orders, forms, applications, and requests.
- Maintain customer records and update account information.
- Escalate complex issues to the appropriate department. ...
Posted
a day ago
Chat Available
Customer Service - Mandarin Speakers
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Document all customer interactions, feedback, and issues in the CRM system, ensuring detailed and up-to-date records for tracking and analysis.
- Collaborate with internal teams to escalate complex issues and ensure timely resolution, acting as a liaison between customers and other departments.
- Proactively identify opportunities to improve the customer experience and provide feedback to management for service enhancements. ...
Posted
a day ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Fresh Graduates
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Assist customers with placing orders, processing returns, and resolving billing discrepancies.
- Gather customer feedback and share insights with the team to contribute to service improvement initiatives.
- Follow communication guidelines and company policies to ensure a consistent and positive customer experience. ...
Posted
9 days ago
MYR2,300 - MYR2,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Provide insurance quotation and policy to customers.
Posted
8 days ago
Customer Service ( Mandarin Speaker)
MYR2,800 - MYR3,000 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Provide after-sales support and ensure customer satisfaction
- Work closely with the sales and logistics team to ensure smooth operations
- Manage online customer inquiries via chat, WhatsApp, or social media ...
Posted
3 days ago
Customer Support Executive (Mandarin Speaker)
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Prepare quotations, proforma invoices, sales orders, and job sheets using the CRM system
- Update customers on order status, job progress, and delivery arrangements via the ERP system
- Ensure all customer information, order details, and payment records are accurately maintained in the ERP system ...
Posted
a day ago
Customer Support Executive
MYR2,800 - MYR3,300 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Assist customers in navigating our platform, troubleshooting issues, and guiding them through various processes.
- Document all customer interactions and maintain comprehensive records in our CRM system.
- Collaborate with team members and other departments to escalate and resolve complex issues. ...
Posted
a day ago
MYR4,000 - MYR8,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Process customer orders, track order progress, and ensure timely fulfillment. Execute order auditing and handle common user inquiries, feedback, or form submissions, providing initial sorting and routing.
- Analyze sales data regularly to support operational analysis, adjust strategies and propose optimizations based on performance metrics.
- Ensure that all operational practices and website content comply with relevant laws, regulations, and company brand guidelines. ...
Posted
4 hours ago
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Escalate complex cases to the appropriate teams when necessary.
- Maintain accurate documentation of customer interactions in the system. ...
Posted
4 days ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
- * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- * Process service requests including account updates, disputes, and payment arrangements. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Customer Support Executive
MYR2,800 - MYR4,200 Per Month
+Additional Compensation
Petaling, WP Kuala Lumpur
Near Train Station
- Liaise with marketing department, mall management, and procurement for booth setup and logistics.
- Approach & provide accurate product information and recommendations.
- Compile all the report for record after event. ...
Posted
2 days ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate customer records and documentation
- Liaise with internal departments to resolve customer issues
- Provide professional and efficient customer service ...
Be an early applicant!
Posted
3 days ago
Customer and Operation Support
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
- Stay updated on company policies, procedures, and operational processes.
- Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Posted
2 days ago
Customer Service Professional
MYR1,800 - MYR2,260 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...
Posted
2 days ago