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200+ Customer Service Specialist Jobs in Kuala Lumpur - August 2026 - High Salaries
显示282个工作的结果
"customer service specialist"
在 Kuala Lumpur
不要错过任何 Customer Service Specialist 的新工作机会 在 Kuala Lumpur
管理提醒
Undisclosed
KL City
- Empathy, patience, and a problem-solving mindset.
- Proficiency in Microsoft Office and basic reporting.
- Willingness to learn quickly and adapt to a dynamic working environment. ...
Posted
21 days ago
Bank Customer Service [Permanent | Basic up to 4K | Shift Basis | 3mins to LRT] Bank Customer Service [Permanent | Basic up to 4K | Shift Basis | 3mins to LRT]
Agensi Pekerjaan Hiredsearch Services Sdn Bhd
MYR3,200 - MYR4,800 每月
KL City
- Earliest shift start at 6am, latest shift end by 3am
- 5 hours per shift including 1 hour break (additional 0.5 hours comfort break) Rest 2 days (Off day may be split)
- 1 month classroom training (Mon – Fri, 9am – 6.30pm) Mandatory attendance ...
Posted
a month ago
Undisclosed
KL City
- Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
- Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
- Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
a month ago
MYR1,700 - MYR2,800 每月
KL City
- Provide estimated turnaround times for repairs and updates during the service process.
- Process customer payments in compliance with company policies.
- Coordinate with Service Advisors for smooth handovers and seamless customer experiences. ...
Posted
a month ago
MYR1,700 - MYR2,800 每月
KL City
- Provide estimated turnaround times for repairs and updates during the service process.
- Process customer payments in compliance with company policies.
- Coordinate with Service Advisors for smooth handovers and seamless customer experiences. ...
Posted
a month ago
Undisclosed
KL City
- Handle multiple chat sessions simultaneously while maintaining quality service.
- Escalate complex issues to the appropriate department when necessary.
- Maintain detailed records of customer interactions in the system. ...
Posted
a month ago
Undisclosed
KL City
- Responsible to assist Assistant Manager and Senior Executive.
- Manage all customers' feedback and service recovery.
- Manage walk in and call in passengers as assigned by Assistant Manager / Manager Customer Relations. ...
Posted
a month ago
Undisclosed
KL City
- Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
- Own It and Support Each Other: We step up, help out, and drive outcomes—together.
- Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team! ...
Posted
a month ago
MYR2,500 - MYR3,500 每月
KL City
- Take over cases when bot or self-service cannot resolve them
- Apply correct tagging, routing, and documentation
- Flag repeated customer confusion, broken flows, and recurring issues ...
Posted
a month ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
a month ago
MYR3,900 - MYR4,000 每月
KL City
- DOJ ASAP
- Location : Kuala Lumpur, Malaysia (G Tower, near Ampang Park LRT Station)
- Mandarin Speakers only (read , write , speak) ...
Posted
a month ago
MYR4,500 - MYR4,800 每月
KL City
- Resolve customer issues while maintaining a high level of customer satisfaction.
- Investigate and escalate complex cases to the relevant internal teams when necessary.
- Maintain detailed and accurate records of customer interactions. ...
Posted
19 days ago
MYR4,500 - MYR4,800 每月
KL City
- Resolve customer issues while maintaining a high level of customer satisfaction.
- Investigate and escalate complex cases to the relevant internal teams when necessary.
- Maintain detailed and accurate records of customer interactions. ...
Posted
19 days ago
Undisclosed
KL City
- Strong customer-oriented mindset and good problem-solving skills
- Team player with a flexible and adaptable attitude
- Basic computer literacy (typing, multitasking with various tools) ...
Posted
19 days ago
MYR4,000 - MYR4,000 每月
KL City
- Collect client documents and information.
- Coordinate quotation and invoice preparation with Finance.
- Send quotations/invoices and follow up payment. ...
Posted
a month ago
Undisclosed
KL City
- Strong customer-oriented mindset and good problem-solving skills
- Team player with a flexible and adaptable attitude
- Basic computer literacy (typing, multitasking with various tools) ...
Posted
20 days ago
Undisclosed
KL City
- * Assist customers with account and card-related enquiries.
- * Update customer cases in the system.
- * Escalate complex cases to the Team Lead. ...
Posted
a month ago
Undisclosed
KL City
- Language- Japanese only , minimum B2 English
- Salary - upto RM13,000 basic + monthly KPI + Night shift allowance
- Job Summary ...
Posted
20 days ago
AmIT Global Solutions Private Limited
MYR5,000 - MYR6,000 每月
KL City
- Processes transactions, prepares correspondence, and fulfils customer needs to ensure customer satisfaction.
- Modify, change and/or cancel existing reservations.
- Make outbound calls to hotels/guests to arrangement special requests. ...
Posted
21 days ago
Transcosmos Malaysia Sdn Bhd
MYR3,000 - MYR3,600 每月
KL City
- Provide timely and effective solutions, ensuring issues are resolved and followed up appropriately
- Meet individual and team KPIs, including service levels, quality standards, and customer satisfaction targets
- Escalate complex cases such as technical issues, disputes, or suspected fraud to the relevant teams ...
Posted
a month ago
Undisclosed
KL City
- Shift :5days in a week
- Edu : SPM and above
- Location :KL SENTRAL ...
Posted
6 days ago
Undisclosed
KL City
- Validate the proper functioning of standard and/or specialized Ecat iD equipment.
- Troubleshoot, and repair, equipment malfunctions.
- Perform, and track, scheduled preventative maintenance on equipment. ...
Posted
a month ago
MYR4,000 - MYR12,000 每月
KL City
- · Perform incident triage, root cause analysis, and escalate complex issues to development or infrastructure teams when required.
- · Support business users and content authors with Sitecore Content Editor, Experience Editor, Media Library, workflows, and publishing activities.
- · Work closely with Development, QA, DevOps, Infrastructure, and third-party vendors to resolve incidents and support application releases. ...
Posted
a month ago
Undisclosed
KL City
- Data Management: Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts.
- Sales Support: Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns.
- Reporting: Generate regular pricing reports and dashboards to track key metrics and identify trends. ...
Posted
a month ago
Sales Pricing Operation Support - Mandarin Speaking Sales Pricing Operation Support - Mandarin Speaking
Accenture Southeast Asia
Undisclosed
KL City
- Data Management: Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts.
- Sales Support: Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns.
- Reporting: Generate regular pricing reports and dashboards to track key metrics and identify trends. ...
Posted
a month ago
MYR3,200 - MYR3,500 每月
KL City
- Handle and resolve complaints proficiently.
- Maintain professionalism and quality in all customer interactions.
- Assign and act on follow-ups per Call Centre guidelines. ...
Posted
a month ago
Undisclosed
KL City
- To investigate, recommend action, and respond to complaints, ensuring the highest Ensure SLAs are being met and KPI’s are adhered and identified gaps in service (potential and/or actual) are pro-actively addressed.
- This function is critical as measuring and addressing shortfalls in service expectations will need to be managed and expected to develop a framework to improve and mitigate customer complaints and reporting to BNM.
- Manage initiatives to implement recommendations arising from complaints investigation or to improve complaints handling. ...
Posted
2 days ago
Undisclosed
KL City
- Ensure quality assessments are conducted accurately, objectively and supported by sufficient evidence.
- Maintain the integrity of QA methodologies, scorecards, sampling approaches, and review standards.
- Team Leadership & Capability Development ...
Posted
2 days ago
Undisclosed
KL City
- Conduct performance reviews, one-on-one sessions and manage attendance, scheduling including workforce planning.
- Identify training gaps and work with the Training/L&D team to upskill agents.
- Drive a high-performance culture focused on accountability, accuracy, and customer-centricity. ...
Posted
2 days ago
Undisclosed
KL City
- Develop and maintain documents for various processes, assist in preparing development plans
- Ensure SOPs and process are compliant to last business and government updates
- Create world class training delivery program ...
Posted
12 days ago
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