Technical Documentation & CampaignsEnsure accurate and timely submission of technical reports, special service campaign documents, and participation in the Fix-It-Right programs in line with distributor requirements.
Sales File Governance & Audit PreparednessOversee the closing and verification of sales files, ensuring completeness and readiness for internal/external audits.
Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.