Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services.
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Customer Service
Point of Sale (POS)
Cash Handling
Transaction Processing
Inventory Management
Product Knowledge
Attention to Detail
Communication Skills
Problem Solving
Time Management
Teamwork
Upselling
+10
Posted
a month ago
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