1,000+ Customer Service Jobs in Federal Territory - July 2026 - High Salaries

Showing 1,010 jobs results for "customer service" in Federal Territory
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Undisclosed

KL City

  • Provide mentorship to customer service teams on soft skills development, fostering stronger communication, emotional intelligence, and resilience in handling customer and operational challenges.
  • Continuously evaluate training effectiveness, tying learning outcomes to KPIs such as QA, CSAT, SLA, and error rates.
  • Design and deliver structured training programs covering customer service processes, fintech products (e.g., e-wallets, credit, insurance, loan servicing), and regulatory requirements. ...
Posted
18 days ago
MYR3,500 - MYR4,500 Per Month

KL City

  • Support company events and activities related to training
  • Handle feedback and complaints from customers
  • Other ad-hoc tasks as assigned ...
Posted
9 days ago
MYR2,000 - MYR2,500 Per Month

KL City

  • Mempunyai kemahiran komunikasi dan layanan pelanggan yang baik
  • Teliti, bertanggungjawab dan mampu bekerja dalam pasukan
  • Mengurus pertanyaan pelanggan melalui telefon, WhatsApp dan walk-inMengatur temujanji servis serta susulan pelanggan ...
Posted
10 days ago
Undisclosed

Malaysia

  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
10 days ago
Undisclosed

KL City

  • Work in a KPI-driven customer service environment
  • 0-2 years experience in Customer Service / BPO / Contact Center
  • Strong English communication skills ...
Posted
11 days ago
MYR1,700 - MYR2,000 Per Month

KL City

  • To support on administration and documentation.
  • Assist on party arrangement at the outlet/ others.
  • Assist as Customer Service/ front desk, attend customers/ etc. ...
Posted
11 days ago
Undisclosed

KL City

  • Document claim outcomes, replacement shipments, and customer feedback in company systems.
  • Identify recurring issues or trends in product claims and escalate findings to the appropriate department.
  • Maintain accurate records of customer interactions and transactions. ...
Posted
12 days ago
MYR15,000 - MYR18,000 Per Month

KL City

  • Gather and translate business requirements into SAP solutions.
  • Perform system configuration, testing, and deployment activities.
  • Troubleshoot production issues and provide ongoing user support. ...
Posted
20 days ago
Undisclosed
WFH

KL City

  • Ability to handle customer enquiries via phone, email, chat, and ticketing systems
  • Basic problem-solving and troubleshooting ability
  • Strong attention to detail and record accuracy ...
Posted
20 days ago
MYR10,000 - MYR18,000 Per Month

KL City

  • Gather business requirements and translate them into SAP solutions
  • Perform system configuration, testing, deployment, and user support
  • Collaborate with cross-functional teams including SAP PM, SD, and MM ...
Posted
20 days ago
MYR2,150 - MYR4,000 Per Month
  • Retention Bonus: RM1,000
  • Comprehensive Training Provided
  • EPF, SOCSO & EIS ...
Posted
13 days ago
MYR3,000 - MYR3,600 Per Month
  • Maternity leave
  • Opportunities for promotion
  • Professional development ...
Posted
13 days ago
MYR4,000 - MYR5,000 Per Month

KL City

  • Maintain accurate records of customer interactions and transactions.
  • Escalate unresolved issues to the appropriate department when necessary.
  • Meet service quality standards and performance targets. ...
Posted
14 days ago
MYR3,000 - MYR4,000 Per Month

KL City

  • Handle customer complaints and ensure timely resolution within required guidelines.
  • Ensure optimal level of customer satisfaction at all times
  • Escalate and work with various team for complicated issues, and ensure issues are resolved properly ...
Posted
20 days ago
Undisclosed

KL City

  • Ability to work on-site in WP. Kuala Lumpur, manage multiple tasks, and maintain accuracy in a fast-paced logistics environment.
  • Excellent spoken and written communication skills in English; additional language proficiency is an advantage.
  • Basic proficiency in office and customer service software (e.g., CRM systems, MS Office) and willingness to learn company-specific tools. ...
Posted
20 days ago
Undisclosed

KL City

  • .Prepare an updated sailing schedule on a daily basis aligned with Principal direction, DPS/LTS and terminal information
  • .Receive and process customers booking with courtesy and promptly
  • .Manage daily booking acceptance based on availability and precision counting given by Principal in their daily BTL-Balance to Load updates ...
Posted
20 days ago
MYR3,000 - MYR4,200 Per Month

KL City

  • Follow up the cases, keep the promises
  • Ensure a good understanding of the company products and services which is improved and always maintained
  • Provide detailed information about products and processes ...
Posted
20 days ago
Undisclosed

KL City

  • Confident in engaging customers and building relationships through both verbal and written communication.
  • Excellent communication and presentation skills.
  • Good command of written and spoken English, Mandarin, and Bahasa Malaysia. ...
Posted
20 days ago

Putrajaya Leisures & Services Group Sdn Bhd

MYR1,800 - MYR1,800 Per Month
  • JOB RESPONSIBILITY
  • 1) Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • 2) Responding promptly to customer inquiries. ...
Posted
20 days ago
Undisclosed

KL City

  • dKeeping records of customer interactions and contact
  • sEnsuring the contact logging software is correctly used to allow reports and analysi
  • sResearching required information using available resource ...
Posted
20 days ago
Undisclosed

KL City

  • Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to explore and develop new opportunities within the renewables, offshore and energy industries. Supporting a diverse and inclusive workplace, with thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation, and unparalleled customer experiences one step further.
  • The position
  • We are looking for a Central Customer Service Junior Coordinator who will join our Marine Products division. ...
Posted
14 days ago
Undisclosed

KL City

  • Data entry in various platforms
  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills ...
Posted
20 days ago
MYR4,000 - MYR5,000 Per Month

KL City

  • Maintain accurate records of customer interactions and transactions.
  • Escalate unresolved issues to the appropriate department when necessary.
  • Meet service quality standards and performance targets. ...
Posted
14 days ago
Undisclosed

KL City

  • May receive assignments from senior support personnel as required
  • Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
  • Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline ...
Posted
15 days ago
Undisclosed

KL City

  • Maintain up-to-date, comprehensive knowledge of company products, platform features, policies, and applicable regulatory requirements.
  • Communicate clearly and professionally with customers and internal stakeholders throughout the case lifecycle.
  • Identify root causes of recurring issues and surface findings to team leads and QA to strengthen processes and prevent recurrence. ...
Posted
15 days ago
Undisclosed

KL City

  • Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
  • Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
  • Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
15 days ago
Undisclosed

KL City

  • Location: Kuala Lumpur, Malaysia
  • Start Date: September 2026
  • What You'll Do: ...
Posted
15 days ago
Undisclosed

KL City

  • Experience in a bank or financial institution customer service environment will have added advantage
  • Willingness to learn and improve
  • Fresh Graduates are encourage to apply. ...
Posted
15 days ago
MYR2,000 - MYR2,200 Per Month
  • Peluang kenaikan pangkat
  • Latihan disediakan
  • 5 hari bekerja ...
Posted
15 days ago
MYR2,000 - MYR2,200 Per Month
  • JOB RESPONSIBILITIES
  • Respond to customer enquiries via WhatsApp and phone calls
  • Schedule and coordinate cleaning appointments for the operations team ...
Posted
15 days ago