800+ Customer Service Jobs in Federal Territory - August 2026 - High Salaries

Showing 889 jobs results for "customer service" in Federal Territory
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MYR1,700 - MYR2,200 Per Month

KL City

  • Assist with daily office administrative duties
  • Comfortable working environment
  • Friendly and supportive team ...
Posted
16 days ago

Link Bridge International Sdn Bhd

MYR4,000 - MYR4,500 Per Month

KL City

  • Excellent verbal and written communication skills in English; additional languages are an advantage.
  • Comfort working in a fast-paced, target-driven environment with a proactive attitude toward sales.
  • Basic computer literacy, including CRM systems and common office software. ...
Posted
16 days ago
Undisclosed

KL City

  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Excel, PowerPoint and Microsoft 365 applications.
  • Good communication skills in English. ...
Posted
16 days ago
Undisclosed

KL City

  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
16 days ago
Undisclosed

KL City

  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Excel, PowerPoint and Microsoft 365 applications.
  • Good communication skills in English. ...
Posted
16 days ago
Undisclosed

KL City

  • Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
  • Customer Support
  • Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
22 days ago
MYR2,000 - MYR3,499 Per Month

KL City

  • - Must have proven experience in sales and the ability to close deals effectively.
  • - Ability to handle walk-in customers and carry out face-to-face sales interactions confidently.
  • - Follow up closely on trial classes and student leads to maximize new enrollments. ...
Posted
17 days ago
Undisclosed

KL City

  • Develop and maintain documents for various processes, assist in preparing development plans
  • Ensure SOPs and process are compliant to last business and government updates
  • Create world class training delivery program ...
Posted
9 days ago
Undisclosed

KL City

  • Language- Japanese only , minimum B2 English
  • Salary - upto RM13,000 basic + monthly KPI + Night shift allowance
  • Job Summary ...
Posted
17 days ago
Undisclosed

KL City

  • Create world class training delivery program
  • Design and maintain training course for all materials and develop appropriate manuals and handouts
  • Facilitate training sessions ...
Posted
9 days ago
Undisclosed

KL City

  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
17 days ago
Undisclosed

KL City

  • Role Highlights:
  • Handle complex customer escalations with professionalism
  • Deliver resolution-focused support in a fast-paced environment ...
Posted
17 days ago
MYR1,800 - MYR2,200 Per Month
  • Provide accurate information about our services, pricing, and procedures.
  • Follow up with customers to ensure satisfaction and encourage repeat visits.
  • Handle customer feedback professionally and escalate issues when necessary. ...
Posted
10 days ago

OneCart | AI Agents For E-Commerce

Undisclosed

KL City

  • Guide customers through technical steps with clarity and patience, making them feel empowered.
  • Collaborate with the product and engineering teams to escalate and track bugs effectively.
  • Identify patterns in support queries to understand common friction points for our customers. ...
Posted
23 days ago
Undisclosed

KL City

  • Perform conservation as and when are appropriate.
  • Administer the correct forms to customers and agents and advise the correct process, procedures and requirements.
  • Check to ensure all forms/ documents are duly completed and signed prior to submission for processing. ...
Posted
10 days ago
MYR2,500 - MYR2,500 Per Month

KL City

  • 11:00 AM – 8:00 PM
  • Respond to customer inquiries, service requests, and complaints via phone, live chat, email, and other communication channels.
  • Handle inquiries related to Touch 'n Go Cards and RFID products and services. ...
Posted
23 days ago
MYR5,000 - MYR6,000 Per Month

KL City

  • Processes transactions, prepares correspondence, and fulfils customer needs to ensure customer satisfaction.
  • Modify, change and/or cancel existing reservations.
  • Make outbound calls to hotels/guests to arrangement special requests. ...
Posted
18 days ago
MYR5,000 - MYR9,000 Per Month

KL City

  • Modify, change and/or cancel existing reservations.
  • Make outbound calls to hotels/guests to arrangement special requests.
  • Act as liaison between guest and hotel to resolve complaints. ...
Posted
11 days ago
MYR3,500 - MYR4,000 Per Month

KL City

  •  Monitor individual and team performance, ensuring SLAs are met and productivity targets are achieved.
  •  Actively coach, mentor, and support CSPs to help them improve performance and grow professionally.
  •  Address and resolve performance and behavioural issues promptly, implementing corrective actions when necessary. ...
Posted
11 days ago
MYR3,500 - MYR4,000 Per Month

KL City

  •  Monitor individual and team performance, ensuring SLAs are met and productivity targets are achieved.
  •  Actively coach, mentor, and support CSPs to help them improve performance and grow professionally.
  •  Address and resolve performance and behavioural issues promptly, implementing corrective actions when necessary. ...
Posted
11 days ago
Undisclosed

KL City

  • Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
  • Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
  • Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
11 days ago
Undisclosed

KL City

  • Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
  • Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
  • Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
11 days ago
Undisclosed

KL City

  • Language: Mandarin Speaker
  • Shift: Rotational Shift (24/7)
  • Working Days: 5 days, 2 days off ...
Posted
11 days ago
MYR4,000 - MYR5,500 Per Month

KL City

  • Recommend suitable products, services, and solutions based on customer needs
  • Handle Hong Kong markets.
  • Has 1–5 years of experience in voice-based customer service or contact centre operations. ...
Posted
11 days ago
MYR2,500 - MYR12,000 Per Month

KL City

  • Application Assistance: Guide customers on the required documents and loan application procedures.
  • Experience in Marketing, Customer Service, Sales, or a related field is an advantage.
  • Minimum SPM or equivalent; a Diploma/Degree in Marketing, Business, or a related field is an added advantage. ...
Posted
23 days ago
MYR6,000 - MYR6,900 Per Month

KL City

  • Make outbound calls to hotels/guests to arrangement special requests.
  • Act as liaison between guest and hotel to resolve complaints.
  • Manage relationships with hotels by providing high levels of customer service and account management support. ...
Posted
12 days ago
MYR2,500 - MYR5,150 Per Month

KL City

  • Identify and escalate complex cases (e.g. disputes, chargebacks, account restrictions, fraud-related cases, KYC/verification issues, and investigation-required complaints) to L2/L3 with complete documentation.
  • Ensure proper ticket logging, case documentation, and categorization.
  • Work closely with internal teams for timely case resolution. ...
Posted
12 days ago
Undisclosed

KL City

  • Stay current with system information, changes and updates
  • Comply with service level agreements
  • Support and help on Process documentation ...
Posted
12 days ago
Undisclosed

KL City

  • Stay current with system information, changes and updates
  • Comply with service level agreements
  • Support and help on Process documentation ...
Posted
12 days ago
Undisclosed

KL City

  • Sense of responsibility;
  • Independent and customer friendly.
  • Experienced with Customer Care, internet and hotel industry; ...
Posted
12 days ago