1,000+ Customer Service Jobs in Federal Territory - July 2026 - High Salaries
Showing 1,058 jobs results for
"customer service"
in Federal Territory
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MYR3,500 - MYR4,500 Per Month
KL City
- Support company events and activities related to training
- Handle feedback and complaints from customers
- Other ad-hoc tasks as assigned ...
Posted
4 days ago
Undisclosed
KL City
- Data entry in various platforms
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills ...
Posted
4 days ago
Undisclosed
KL City
- Bachelor’s Degree, Diploma, or equivalent qualification in any discipline
- Minimum 6 months of customer support experience in any industry; fresh graduates may be considered if they have a background in English, Communication, English for Professionals, Mass Communication, or related fields
- Professional or personal experience in technical troubleshooting ...
Posted
6 days ago
MYR4,000 - MYR5,500 Per Month
KL City
- Record and update customer data and other relevant information when necessary.
- Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices
- 1-2 years working experience, preferably in Customer Service (Financial industry would be a distinct advantage). ...
Posted
7 days ago
Undisclosed
WFH
KL City
- University degree or diploma with 1–2 years of experience in Customer Service or related field.
- Experience in the Maritime Industry preferred.
- Proficient in English and Vietnamese, both verbal and written. ...
Posted
7 days ago
Undisclosed
KL City
- hiring someone to just answer messages — we're hiring someone who knows how to turn inquiries into orders. SuperWaisted is a Malaysian shapewear brand built on comfort-first sculpting, sold through live commerce and social channels. You'll be at the centre of that engine.Facebook
- https://www.facebook.com/superwaisted.cn/Instagram
- : https://www.instagram.com/superwaisted/*Compens ...
Posted
7 days ago
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
7 days ago
MYR1,700 - MYR2,500 Per Month
KL City
- Assist customer in online platform, social media and WhatsApp.
- Record on daily and monthly report cases.
- Able to be flexible and adapt. ...
Posted
8 days ago
Undisclosed
KL City
- Taking ownership of difficult or high-value files.
- Responding via the most efficient channel (e.g. phone, e-mail, letter, etc).
- Following up on the individual workload and taking appropriate action when agreed targets are not met. ...
Posted
7 days ago
Undisclosed
KL City
- Provide quality advice and information to customers regarding their health benefits.
- Ensure turnaround times are met and ensure enquiries are settled within required timescales.
- Build relationships with internal departments and external service partners to ensure resources are fully utilized for the benefit of the customer. ...
Posted
7 days ago
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
7 days ago
Undisclosed
KL City
- Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
- Customer Support
- Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
8 days ago
Undisclosed
KL City
- Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
- Customer Support
- Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
8 days ago
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
8 days ago
MYR5,000 - MYR5,000 Per Month
KL City
- Experience with Zendesk
- Exceptional written communication (grammar, structure, tone alignment, issue articulation)
- Strong analytical and critical thinking—can investigate, isolate root causes, and propose solutions ...
Posted
9 days ago
MYR5,000 - MYR5,000 Per Month
KL City
- Experience with Zendesk
- Exceptional written communication (grammar, structure, tone alignment, issue articulation)
- Strong analytical and critical thinking—can investigate, isolate root causes, and propose solutions ...
Posted
9 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Maintain accurate records of customer interactions and follow up on outstanding cases.
- Collaborate with internal teams to ensure timely resolution of customer concerns.
- Adhere to company policies, compliance requirements, and service standards. ...
Posted
9 days ago
MYR3,000 - MYR7,000 Per Month
KL City
- Monitor case creation, assignment, and closure in P58 systems to ensure SLA compliance. [Full responsibility]
- Monitor and manage the P58 workpool, coordinating with commercial and logistic teams to ensure timely clearance. [Full responsibility]
- Coordinate closely with local field service, application, and technical teams for case resolution and escalation. [Share responsibility with country CS managers] ...
Posted
9 days ago
Undisclosed
KL City
- Follow up on customer requests and resolve issues efficiently.
- Identify customer needs and provide appropriate solutions.
- Maintain excellent customer relationships through effective communication. ...
Posted
9 days ago
MYR4,000 - MYR5,500 Per Month
KL City
- Follow up on customer requests and resolve issues efficiently.
- Identify customer needs and provide appropriate solutions.
- Maintain excellent customer service and build positive customer relationships. ...
Posted
9 days ago
MYR2,700 - MYR2,900 Per Month
KL City
- Coordinate staffing allocations and scheduling through the company’s internal system.
- Build and maintain strong professional relationships through clear, empathetic, and solution-focused communication.
- Resolve customer concerns and complaints efficiently by identifying solutions, following up, and ensuring full resolution. ...
Posted
10 days ago
Undisclosed
KL City
- Manage, operate and comply to DHL Centre of Excellence Standards for Customer Service by having Best Day Everday.
- Prepare daily, weekly and monthly reports on Customer Service Performance for submission to Country Management and Regional Office Management and RO.
- Build a data base on individual Customer Service Advisors to track and drive improvement in performance. ...
Posted
10 days ago
Undisclosed
KL City
- Identify and report patterns or systemic issues from client feedback to improve service delivery and quality control processes.
- Conduct thorough research and draft tailored responses to client inquiries, working autonomously and proactively to improve complaint handling.
- Minimum of 2 years’ experience in customer service or complaints handling, preferably with exposure to financial products or trading platforms. ...
Posted
10 days ago
Undisclosed
KL City
- Ability to work collaboratively with multidisciplinary teams and manage multiple tasks in a fast-paced setting.
- Proficiency in basic computer applications and office systems; experience with patient management or CRM systems is an advantage.
- Good spoken and written communication skills in English; additional languages are beneficial. ...
Posted
10 days ago
Undisclosed
KL City
- Keeping records of customer interactions and contacts
- Ensuring the contact logging software is correctly used to allow reports and analysis
- Researching required information using available resources ...
Posted
10 days ago
Undisclosed
KL City
- Provide mentorship to customer service teams on soft skills development, fostering stronger communication, emotional intelligence, and resilience in handling customer and operational challenges.
- Continuously evaluate training effectiveness, tying learning outcomes to KPIs such as QA, CSAT, SLA, and error rates.
- Design and deliver structured training programs covering customer service processes, fintech products (e.g., e-wallets, credit, insurance, loan servicing), and regulatory requirements. ...
Posted
11 days ago
MYR15,000 - MYR18,000 Per Month
KL City
- Gather and translate business requirements into SAP solutions.
- Perform system configuration, testing, and deployment activities.
- Troubleshoot production issues and provide ongoing user support. ...
Posted
14 days ago
MYR10,000 - MYR18,000 Per Month
KL City
- Gather business requirements and translate them into SAP solutions
- Perform system configuration, testing, deployment, and user support
- Collaborate with cross-functional teams including SAP PM, SD, and MM ...
Posted
14 days ago
Undisclosed
WFH
KL City
- Ability to handle customer enquiries via phone, email, chat, and ticketing systems
- Basic problem-solving and troubleshooting ability
- Strong attention to detail and record accuracy ...
Posted
13 days ago
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