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1,000+ Customer Service Jobs in Federal Territory - September 2026 - High Salaries
Showing 1,052 jobs results for
"customer service"
in Federal Territory
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MYR1,800 - MYR3,500 Per Month
- Communicate in a friendly, empathetic and professional manner.
- Escalate medical questions to the doctor or appropriate clinic team instead of providing medical advice.
- Convert incoming enquiries and marketing leads into confirmed appointments. ...
Posted
7 days ago
MYR1,800 - MYR3,500 Per Month
KL City
- Communicate in a friendly, empathetic and professional manner.
- Escalate medical questions to the doctor or appropriate clinic team instead of providing medical advice.
- Convert incoming enquiries and marketing leads into confirmed appointments. ...
Posted
7 days ago
Undisclosed
KL City
- Provide support and escalation of issues within agreed procedures and service level agreements. Manage customer’s expectations and display ownership for customer request.
- Respond to customer request efficiently and escalate to other functional team as required.
- Keep up-to-date on new or enhanced products/services in order to maintain a high level of quality service to customer. ...
Posted
7 days ago
MYR3,000 - MYR3,700 Per Month
KL City
- Plan, coordinate and execute centre-specific client engagement activities, including community events, networking activities, breakfasts, pantry initiatives and other client experiences.
- Act as a client advocate by gathering and sharing client feedback, preferences and insights with the relevant leaders and teams to identify opportunities for improvement.
- Manage client check-ins and check-outs, administrative matters and invoicing-related activities to support the smooth day-to-day operation of the centre. ...
Posted
7 days ago
MYR3,000 - MYR3,300 Per Month
KL City
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Minimum 1 year experience in customer service ...
Posted
7 days ago
Undisclosed
KL City
- Excellent spoken and written communication skills in English; proficiency in Bahasa Malaysia or other languages is an advantage.
- Ability to work on-site in Kuala Lumpur, manage multiple tasks, and maintain accuracy in a fast-paced environment.
- Experience in customer-facing roles within retail, F&B, FMCG, or related sectors is preferred. ...
Posted
8 days ago
MYR4,000 - MYR6,500 Per Month
KL City
- l Experience with Zendesk
- l Exceptional written communication (grammar, structure, tone alignment, issue articulation)
- l Strong analytical and critical thinking—can investigate, isolate root causes, and propose solutions ...
Posted
8 days ago
Undisclosed
KL City
- Data entry in various platforms
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills ...
Posted
8 days ago
Undisclosed
KL City
- Follow up on unresolved customer issues and ensure cases are resolved within the required service-level agreement (SLA).
- Identify and escalate complex, sensitive, or high-risk customer complaints to supervisors or the relevant teams promptly.
- Coordinate with Operations, Logistics, Commercial, Technical, and other internal teams to facilitate effective issue resolution. ...
Posted
9 days ago
MYR2,500 - MYR2,500 Per Month
KL City
- Process and monitor return and refund requests according to company policies and procedures.
- Respond to pending customer reviews professionally and appropriately.
- Monitor and respond to assigned community messages and customer interactions. ...
Posted
9 days ago
Undisclosed
KL City
- Follow up on enquiries and help convert them into clinic visits
- Coordinate with our clinic teams when patients require further assistance
- Deliver a consistently excellent customer experience ...
Posted
9 days ago
Undisclosed
KL City
- QA score resolution and SLA time turnover met timely manner
- Strong reading comprehension of long SOPs and ability to follow them precisely
- Able to use CRM in daily workload ...
Posted
9 days ago
Undisclosed
KL City
- Data entry in various platforms
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills ...
Posted
9 days ago
Undisclosed
KL City
- Provide customers with shipment updates and relevant information.
- Follow up on customer enquiries, complaints, and service-related issues until resolution.
- Identify customer requirements and provide appropriate solutions. ...
Posted
9 days ago
MYR3,000 - MYR3,300 Per Month
KL City
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Minimum 1 year experience in customer service ...
Posted
9 days ago
Undisclosed
KL City
- SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
Posted
9 days ago
MYR3,000 - MYR3,300 Per Month
KL City
- Salary:
- * Degree/Diploma holder with >1 year CC experience: *RM3,300*
- * Degree/Diploma holder with 2 years CC experience: *RM3,000* ...
Posted
9 days ago
Undisclosed
KL City
- Escalate complex issues and ensure resolution within SLA
- TeleRia & Digital Channel Management
- Manage TeleRia customer communications ...
Posted
10 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- Basic Salary: RM2,000 (RM2,100 upon confirmation)
- RM200 (KPI-based)
- RM300 (Attendance) ...
Posted
10 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Handle customer complaints and ensure timely resolution within required guidelines.
- Ensure optimal level of customer satisfaction at all times
- Escalate and work with various team for complicated issues, and ensure issues are resolved properly ...
Posted
9 days ago
MYR2,500 - MYR2,500 Per Month
KL City
- Look for new sales opportunities and follow up on leads
- Assist customers and provide good customer service
- Handle basic paperwork, documentation and administrative tasks ...
Posted
9 days ago
MYR2,000 - MYR2,500 Per Month
- To handle walk-in customer.
- Document common customer service procedures and FAQs for internal reference.
- To check stock availability, arrange collection / monitor locate products delivery and liaise with logistics company if necessary. ...
Posted
9 days ago
MYR3,000 - MYR3,300 Per Month
KL City
- Salary:
- * Degree/Diploma holder with >1 year CC experience: *RM3,300*
- * Degree/Diploma holder with 2 years CC experience: *RM3,000* ...
Posted
9 days ago
Undisclosed
KL City
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future ...
Posted
10 days ago
MYR3,000 - MYR4,200 Per Month
KL City
- Follow up the cases, keep the promises
- Ensure a good understanding of the company products and services which is improved and always maintained
- Provide detailed information about products and processes ...
Posted
10 days ago
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