1,000+ Customer Service Jobs in Federal Territory - September 2026 - High Salaries

Showing 1,053 jobs results for "customer service" in Federal Territory
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KUALA LUMPUR DURIAN EXPERIENCE SDN. BHD.

MYR2,000 - MYR3,000 Per Month

KL City

  • Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
  • Escalate complicated or sensitive matters to the supervisor or management team when required.
  • Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
13 days ago

KUALA LUMPUR DURIAN EXPERIENCE SDN. BHD.

MYR2,000 - MYR3,000 Per Month

KL City

  • Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
  • Escalate complicated or sensitive matters to the supervisor or management team when required.
  • Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
4 days ago

KUALA LUMPUR DURIAN EXPERIENCE SDN. BHD.

MYR2,000 - MYR3,000 Per Month

KL City

  • Escalate complicated or sensitive matters to the supervisor or management team when required.
  • Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters.
  • Prepare simple replies, messages, and customer correspondence when required. ...
Posted
10 days ago
MYR2,000 - MYR2,500 Per Month

KL City

  • Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
  • Monitor and respond to customer reviews professionally.
  • Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month

KL City

  • Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
  • Monitor and respond to customer reviews professionally.
  • Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
10 days ago
MYR2,000 - MYR2,500 Per Month

KL City

  • Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
  • Monitor and respond to customer reviews professionally.
  • Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
10 days ago

Boxplus Digital Malaysia

MYR2,200 - MYR2,200 Per Month

KL City

  • Investigate and resolve customer complaints with empathy and efficiency
  • Work closely with internal departments to resolve complex issues
  • Escalate unresolved matters and follow up until full resolution ...
Posted
7 days ago

Restosuite Private Limited

Undisclosed

KL City

  • Send timely reminders for subscription renewals; prepare test plans, test cases, and test scripts for software components to ensure high-quality software releases.
  • Assist with account creation, menu setup, and processing of additional information provided by customers.
  • Rotate on-call duties during off-hours to handle emergency issues. ...
Posted
16 hours ago

Core Fusion Sdn Bhd

MYR2,800 - MYR3,300 Per Month

KL City

  • Quick Problem-solving Skills and the ability to think on your feet in high-pressure situations.
  • A team player with a positive attitude and willingness to collaborate with colleagues.
  • Flexibility to work on rotating shifts, including day and swing shifts, as required. ...
Posted
11 hours ago
MYR2,000 - MYR2,500 Per Month

KL City

  • Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
  • Monitor and respond to customer reviews professionally.
  • Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
18 days ago
MYR2,500 - MYR3,000 Per Month

KL City

  • Responsibilities :
  • - Respond promptly to all incoming inquiries through social media (Instagram and Facebook), instant messenger (WhatsApp, Zalo), Email, phone calls, website, and other forms of incoming inquiries
  • - Respond and clarify customer comments in public domain ...
Posted
9 days ago

Inter Island Group

Undisclosed

KL City

  • Provide customers with shipment updates and relevant information.
  • Follow up on customer enquiries, complaints, and service-related issues until resolution.
  • Identify customer requirements and provide appropriate solutions. ...
Posted
9 days ago

KUALA LUMPUR DURIAN EXPERIENCE SDN. BHD.

MYR1,700 - MYR2,500 Per Month

KL City

  • Escalate complicated or sensitive matters to the supervisor or management team when required.
  • Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters.
  • Prepare simple replies, messages, and customer correspondence when required. ...
Posted
a month ago
Undisclosed

KL City

  • Provide mentorship to customer service teams on soft skills development, fostering stronger communication, emotional intelligence, and resilience in handling customer and operational challenges.
  • Continuously evaluate training effectiveness, tying learning outcomes to KPIs such as QA, CSAT, SLA, and error rates.
  • Design and deliver structured training programs covering customer service processes, fintech products (e.g., e-wallets, credit, insurance, loan servicing), and regulatory requirements. ...
Posted
19 hours ago
Undisclosed

KL City

Posted
21 hours ago
MYR4,500 - MYR4,500 Per Month

KL City

  • Are you fluent in English and Mandarin?
  • Are you required to serve notice? If yes, how long?
  • What is your expected salary? ...
Posted
20 hours ago
Undisclosed

KL City

  • Empower new partnerships: Set up new accounts, assist with onboarding, and ensure each transition feels effortless.
  • Champion continuous improvement: Spot opportunities to streamline processes, resolve issues proactively, and share insights with Sales and Account Management teams.
  • Collaborate with excellence: Work closely with both onshore and offshore teams, supporting colleagues and contributing to a positive, high‑performing culture ...
Posted
20 hours ago
Undisclosed

KL City

  • Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
  • A go-getter, and problem solver mindset to proactively customize solution for each customer needs
  • Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
16 hours ago
Undisclosed

KL City

  • Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify key customer complaint issues to provide a basis for business optimization.
  • Participate in optimizing complaint-handling processes and propose improvements to products or service processes to reduce complaint escalation rates at the source.
  • Handle other matters within the team. ...
Posted
16 hours ago
Undisclosed
WFH

KL City

Posted
17 hours ago
Undisclosed

KL City

  • Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
  • Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
  • Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
14 hours ago
Undisclosed

KL City

  • Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
  • A go-getter, and problem solver mindset to proactively customize solution for each customer needs
  • Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
14 hours ago
Undisclosed

KL City

  • Handle call-home alerts, remote hands requests, and technical incidents, escalating when required.
  • Follow established case management processes and escalation procedures.
  • Coordinate Field Engineers, subcontractors, and spare parts to meet service commitments. ...
Posted
14 hours ago
Undisclosed

KL City

  • Build Product Expertise – Develop a strong understanding of Selkirk products, policies, warranties, and internal processes to provide dependable support.
  • Manage Multiple Systems – Work efficiently across ticketing platforms, CRM tools, order-management systems, and other business applications.
  • Meet Service Expectations – Manage high-volume call and ticket queues while meeting established standards for response time, productivity, accuracy, and customer satisfaction. ...
Posted
16 hours ago
Undisclosed

KL City

  • Salary : Upto 8K MYR
  • Roles and Responsibilities :
  • To respond promptly to customer inquiries via calle, live chat and email, providing accurate information and assistance regarding Skin Care products, orders, and services. ...
Posted
16 hours ago
Undisclosed

KL City

  • Collaborate with Market Planning Team on PIPO management, Quota release and back-in-stock date to ensure maximum fulfilment and backordering possibilities.
  • Act as the first go-to point for customers and internal stakeholders for order-related matters/issue, making sure incidents/queries are addressed in a timely and professional manner.
  • Ensure full compliance with internal/external audit requirements relating to customer service operations on processes and documentation. Provide timely support on periodic Audit Checks. ...
Posted
15 hours ago
MYR2,500 - MYR3,500 Per Month

KL City

  • Cash Bridge
  • We are a Fin-Tech company excelling in financial technology focusing on Consumer Lending as well as Commercial Financing.Cash Bridge is an Australian company, based in Melbourne.Currently we are looking for candidate with Great Customer Service skills to join the team in assisting and improving the customer service of the Company.
  • Candidates will require to work with hours align with the working hours in Melbourne (AEST). ...
Posted
6 days ago
MYR3,000 - MYR5,000 Per Month

KL City

  • Record and update customer interactions, feedback, transactions, and complaints systematically.
  • Coordinate closely with outlet team members to ensure smooth daily operations and customer satisfaction.
  • Assist in resolving customer concerns professionally, escalating issues to the Management when necessary. ...
Posted
6 days ago
Undisclosed

KL City

  • Work closely with customer’s purchasing team and Hexcel’s internal team at various locations globally.
  • Delivery and Logistics Support.
  • Documentation support. ...
Posted
6 days ago
Undisclosed

KL City

  • Work closely with customer’s purchasing team and Hexcel’s internal team at various locations globally.
  • Delivery and Logistics Support.
  • Documentation support. ...
Posted
7 days ago