1,000+ Customer Service Jobs in Federal Territory - September 2026 - High Salaries

Showing 1,056 jobs results for "customer service" in Federal Territory
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KUALA LUMPUR DURIAN EXPERIENCE SDN. BHD.

KL City

  • Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
  • Escalate complicated or sensitive matters to the supervisor or management team when required.
  • Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
17 days ago

KUALA LUMPUR DURIAN EXPERIENCE SDN. BHD.

KL City

  • Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
  • Escalate complicated or sensitive matters to the supervisor or management team when required.
  • Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
8 days ago

KUALA LUMPUR DURIAN EXPERIENCE SDN. BHD.

KL City

  • Escalate complicated or sensitive matters to the supervisor or management team when required.
  • Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters.
  • Prepare simple replies, messages, and customer correspondence when required. ...
Posted
14 days ago

KL City

  • Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
  • Monitor and respond to customer reviews professionally.
  • Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
14 days ago

KL City

  • Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
  • Monitor and respond to customer reviews professionally.
  • Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
14 days ago

Boxplus Digital Malaysia

KL City

  • Investigate and resolve customer complaints with empathy and efficiency
  • Work closely with internal departments to resolve complex issues
  • Escalate unresolved matters and follow up until full resolution ...
Posted
11 days ago

Restosuite Private Limited

KL City

  • Send timely reminders for subscription renewals; prepare test plans, test cases, and test scripts for software components to ensure high-quality software releases.
  • Assist with account creation, menu setup, and processing of additional information provided by customers.
  • Rotate on-call duties during off-hours to handle emergency issues. ...
Posted
5 days ago

Core Fusion Sdn Bhd

KL City

  • Quick Problem-solving Skills and the ability to think on your feet in high-pressure situations.
  • A team player with a positive attitude and willingness to collaborate with colleagues.
  • Flexibility to work on rotating shifts, including day and swing shifts, as required. ...
Posted
5 days ago

KL City

  • Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
  • Monitor and respond to customer reviews professionally.
  • Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
22 days ago

KL City

  • Responsibilities :
  • - Respond promptly to all incoming inquiries through social media (Instagram and Facebook), instant messenger (WhatsApp, Zalo), Email, phone calls, website, and other forms of incoming inquiries
  • - Respond and clarify customer comments in public domain ...
Posted
14 days ago

Inter Island Group

KL City

  • Provide customers with shipment updates and relevant information.
  • Follow up on customer enquiries, complaints, and service-related issues until resolution.
  • Identify customer requirements and provide appropriate solutions. ...
Posted
14 days ago

KL City

Posted
a day ago

KL City

  • Advance toward specialist roles by taking on process improvements and small projects that improve how we serve clients.
  • Grow your professional network within a supportive SME environment that values learning and steady progress.
  • Ready to join a close-knit team where your voice matters? Working with us at Sincere Service Centre Sdn Bhd means helping real people access professional services with clarity and care. We are a practical, people-first firm focused on steady service improvements and dependable client relationships. ...
Posted
12 hours ago

KL City

  • Ensure a positive customer experience.
  • Degree/ Diploma holders with at least 1 year of experience in a Call Center or Customer Service environment. Fresh graduates are encouraged to apply.
  • Strong problem-solving and analytical skills. ...
Posted
a day ago

KL City

  • A fun, challenging and rewarding career.
  • Award-winning induction training and excellent ongoing learning and development.
  • Fantastic promotion prospects. ...
Posted
20 hours ago

KL City

  • A fun, challenging and rewarding career.
  • Award-winning induction training and excellent ongoing learning and development.
  • Fantastic promotion prospects. ...
Posted
20 hours ago

KL City

  • Strong customer service and phone-handling skills
  • You will need to understand customer needs and recommend appropriate solutions.
  • You will need to work on the role as a customer service executive and work collaboratively within a team. ...
Posted
16 hours ago

KL City

  • Role Highlights:
  • Handle complex customer escalations with professionalism
  • Deliver resolution-focused support in a fast-paced environment ...
Posted
3 days ago

Fitness First & Celebrity Fitness

KL City

  • Get certified to sell memberships & earn commission (optional to earn extra comm $$)
  • Structured career pathway:
  • Certification Programs: Bronze → Silver → Gold ...
Posted
3 days ago

KOPERASI TANJONG KERAMAT MALAYSIA BERHAD

  • Process orders and returns: Manage orders, payments, and returns efficiently while ensuring accuracy and compliance with company procedures.
  • Collaborate with internal teams: Work closely with departments such as Sales, Marketing, and Technical Support to resolve complex cases and share customer feedback.
  • Maintain records: Update and manage customer data and interaction records accurately and securely. ...
Posted
4 days ago

KL City

  • Investigate and resolve customer issues within the scope of responsibility, escalating complex or critical cases to the Headquarters / relevant internal teams when necessary.
  • Follow established customer service procedures and escalation guidelines.
  • Collect, analyse, and summarise player feedback, suggestions, and common issues. ...
Posted
a day ago

KL City

  • Monitor account health and proactively manage customer engagement.
  • Conduct regular customer meetings and Quarterly Business Reviews (QBRs).
  • Coordinate closely with Sales, Technical Account Manager, Presales, Solutions Architecture, Finance, and other internal stakeholders.
Posted
18 hours ago

KL City

  • To update stock data from time to time to ensure the accuracy of data.
  • To participate in physical stock checks when required.
  • To make entries of PO, SO Invoice, DO, GRN into the system. ...
Posted
4 days ago

KL City

  • Strong experience in the full job cycle: customer enquiry → rate sourcing → quotation → booking → shipment coordination → documentation → job costing → billing/invoicing → job closure.
  • Able to obtain and compare rates from shipping lines, airlines, hauliers, transporters, warehouses, customs agents and other vendors.
  • Familiar with sea freight, air freight, trucking/land transport and preferably project/cross-border shipments. ...
Posted
4 days ago

KL City

  • Escalate issues to the appropriate team when necessary.
  • Support process improvements and participate in team meetings or training sessions.
  • Maintain confidentiality and integrity of all customer information. ...
Posted
4 days ago

KL City

  • · Handle customer inquiries via outbound calls and emails.
  • · Assist with hotel/flight bookings, cancellations, refunds, and booking-related issues.
  • · Understand customer needs and provide accurate solutions. ...
Posted
4 days ago

KL City

  • Monitor and manage the P58 workpool, coordinating with commercial and logistic teams to ensure timely clearance. [Full responsibility]
  • Coordinate closely with local field service, application, and technical teams for case resolution and escalation. [Share responsibility with country CS managers]
  • Create and maintain the installed base, PM plans and manage UI process and completion [Full responsibility] ...
Posted
4 days ago

KL City

  • Handle call-home alerts, remote hands requests, and technical incidents, escalating when required.
  • Follow established case management processes and escalation procedures.
  • Coordinate Field Engineers, subcontractors, and spare parts to meet service commitments. ...
Posted
5 days ago

KL City

  • Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
  • Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
  • Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
5 days ago

KL City

  • Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
  • A go-getter, and problem solver mindset to proactively customize solution for each customer needs
  • Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
5 days ago