1,000+ Customer Service Jobs in Federal Territory - September 2026 - High Salaries

Showing 1,067 jobs results for "customer service" in Federal Territory
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KL City

  • Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
  • Good troubleshooting, problem-solving and complaint-handling skills.
  • Good communication skills in Cantonese, Mandarin and English. ...
Posted
22 days ago

KL City

  • Identified and escalated priority issues per client specifications.
  • Displayed courtesy and strong interpersonal skills with all customer interactions.
  • Ensure high levels of customer satisfaction with individual call. ...
Posted
17 days ago

KL City

  • Displayed courtesy and strong interpersonal skills with all customer interactions.
  • Ensure high levels of customer satisfaction with individual call.
  • Minimum posses with SPM Passed, Professional Certificates, Diploma, Bachelor Degree and above ...
Posted
17 days ago

KL City

  • Comfortable with repetitive, high-volume work
  • Able to work independently from home
  • Willing to work rotating morning/night shifts ...
Posted
18 days ago

KL City

  • Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
  • Build and maintain strong customer relationships to enhance satisfaction and loyalty.
  • Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
17 days ago

KL City

  • Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
  • To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
  • Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
7 days ago

KL City

  • EPF + SOCSO
  • 12 days Annual Leave
  • 14 days Medical Leave ...
Posted
25 days ago
  • Experience handling premium or high-end customers is highly preferred.
  • Background in airlines, hospitality, travel, luxury services or other premium industries is a MUST.
  • Willing to work on a 24/7 rotational schedule, including weekends and public holidays. ...
Posted
25 days ago

KL City

  • · Phone support and log customer(s) queries and issues.
  • · Conduct on-site Requirement Study, compile Requirement Study file and prepare Gap Analysis Report.
  • · Conduct on-site training for end-users. ...
Posted
9 days ago

KL City

  • •⁠ ⁠Mandarin and English required
  • •⁠ ⁠Fresh graduates are welcome
  • •⁠ ⁠Forex or financial experience is an advantage ...
Posted
9 days ago

KL City

  • •⁠ ⁠Mandarin and English required
  • •⁠ ⁠Fresh graduates are welcome
  • •⁠ ⁠Forex or financial experience is an advantage ...
Posted
9 days ago

KL City

  • Develop and review operational projects, plans, campaigns and timeline
  • Lead & propose continuous improvement initiatives across Education & Customer Support processes
  • To prepare weekly performance analysis & strategic reporting ...
Posted
9 days ago

KL City

  • Maintain up-to-date knowledge about the company's latest products & services as well as the industry’s trends to better support customers.
  • Escalate any queries or unresolved matters that are unable to complete within the agreed procedure to line manager or higher, as per the operational escalation matrix.
  • SPM or Diploma or Degree in any related field. ...
Posted
9 days ago

KL City

  • Maintain accurate records of customer interactions
  • Follow established processes and service standards to deliver a positive customer experience
  • Must hold a valid Japanese Passport ...
Posted
9 days ago

KL City

  • Clear written and spoken communication in English; additional language skills are an advantage.
  • Comfort working with web-based tools, CRM systems, and basic fintech or digital banking platforms.
  • Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment. ...
Posted
a month ago

Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )

KL City

  • Provide customers with product and service information complete transactions, forward requests.
  • Sell additional services and products by recognizing opportunities to up-sell accounts, explaining new features.
  • Maintain call center database by entering new customers’ information into the system, and update existing customer information. ...
Posted
17 days ago

KL City

  • Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
Posted
17 days ago

KL City

  • Manage User system access for various applications.
  • Identify ways to improve the quality of the service provided and/or the efficiency of the processes within the team.
  • Ensure all incidents are managed in accordance with targets set out in SLA. ...
Posted
17 days ago

KL City

  • Stay updated with new updates, process changes and updates.
  • Maintain Exemplary Attendance and Punctuality
  • Any Ad-hoc responsibilities as designated by the supervisor ...
Posted
17 days ago

KL City

Posted
17 days ago

KL City

  • Reviewing process performance, recommending improvements, and following up on implementation.
  • Collaborating effectively in a global project environment with international stakeholders.
  • A Bachelor’s degree in a related field. ...
Posted
18 days ago

KL City

  • Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
  • Assist in calling up customers for service / sales interactions;
  • Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
22 days ago
  • Co-ordinate with logistics department to ensure on-time delivery to customer
  • Liaise with customers to provide update order status
  • Process sales data, sales progress reports and other sales related records and reports ...
Posted
18 days ago
  • Coordinate with the Logistics team to ensure on-time delivery.
  • Provide customers with updates on order and delivery status.
  • Prepare sales reports and maintain accurate sales records. ...
Posted
23 days ago

KL City

  • Manage tasks within given time frames and delivering high-quality work
  • University student or graduate currently undergoing/completed a Bachelor's Degree in any field, with an interest in customer support, business operations and technology.
  • Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds ...
Posted
18 days ago

KL City

  • 12 days Annual Leave + 14 days Medical Leave
  • Able to speak Mandarin
  • Higher proficiency in speaking, reading & writing Mandarin is an advantage ...
Posted
9 days ago

KL City

  • Assist in calling up customers for service / sales interactions;
  • Carry out Branch RCSA through sample checking and effective rectification as applicable;
  • Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
23 days ago

KL City

  • Maintain direct communication with external accounts regarding order status, delivery timelines, and shipment tracking.
  • Verify shipping documentation and monitor trade compliance procedures for international material dispatches.
  • Applied experience in production planning, inventory control, and customer account coordination within a manufacturing environment. ...
Posted
24 days ago

KL City

  • Work closely with an international and multicultural team
  • Maintain high-quality service standards
  • WE ARE HIRING ...
Posted
16 days ago