1,000+ Customer Service Jobs in Federal Territory - September 2026

Manage tasks within given time frames and delivering high-quality work
University student or graduate currently undergoing/completed a Bachelor's Degree in any field, with an interest in customer support, business operations and technology.
Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds ...

Posted

19 days ago

Japanese Customer Service Representative || Full Visa Support Japanese Customer Service Representative || Full Visa Support

ETeam

Full Time

KL City

Work closely with an international and multicultural team
Maintain high-quality service standards
WE ARE HIRING ...

Posted

17 days ago

Executive - Business Channels (Operation - Customer Service) Executive - Business Channels (Operation - Customer Service)

Hong Leong Bank Berhad

Full Time

KL City

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

25 days ago

Customer Service Executive (Inbound) – Fresh Graduates Welcome! Customer Service Executive (Inbound) – Fresh Graduates Welcome!

AIA Malaysia

Full Time

KL City

Apply now and grow with us!
Inbound calls only – no sales, no telemarketing
Normal office hours – no night or weekend shifts ...

Posted

17 days ago

Customer Service Team Lead (Gaming) - 6 MOS Contract Customer Service Team Lead (Gaming) - 6 MOS Contract

Transcosmos Malaysia Sdn Bhd

Full Time

KL City

Track and analyse key performance indicators (KPIs) including agents’ attendance to assess team performance and identify areas for improvement.
Conduct performance reviews and set development goals for team members.
Ensure adherence to established SOPs and quality standards to maintain high levels of customer satisfaction. ...

Posted

17 days ago

Manager, Customer Service (Escalation - Trading Services, Mandarin Support) Manager, Customer Service (Escalation - Trading Services, Mandarin Support)

OKG

Full Time

KL City

Unlimited transport allowance (T&C apply)
Monthly team building
RM 3,500 training & wellness benefits per annum ...

Posted

19 days ago

Planning cum Customer Service @ Shah Alam Planning cum Customer Service @ Shah Alam

Randstad Malaysia

Full Time

KL City

Maintain direct communication with external accounts regarding order status, delivery timelines, and shipment tracking.
Verify shipping documentation and monitor trade compliance procedures for international material dispatches.
Applied experience in production planning, inventory control, and customer account coordination within a manufacturing environment. ...

Posted

25 days ago

Customer Care Executive (6-Months Contract) Customer Care Executive (6-Months Contract)

CaterSpot

Full Time

KL City

Apply our Service Recovery SOP when something goes wrong — the right tier, the right amount, the right party charged — and escalate the cases that exceed your authority.
Handle food safety and dietary/allergen issues to the letter of our rules. Halal and allergen questions are never improvised; they follow a fixed process every time.
Work with Live Operations in real time when a delivery is late, missed or misrouted. ...

Posted

3 days ago

Service Technician cum Customer Service (Smartphone) - TRX Mall Service Technician cum Customer Service (Smartphone) - TRX Mall

Retail Galaxy Sdn Bhd

Full Time

KL City

Perform software updates and installations.
Communicate effectively to explain technical issues and solutions to customers.
Actively listen to customer needs and feedback for accurate problem-solving. ...

Posted

18 days ago

Customer Support Specialist – Mandarin Speaker Customer Support Specialist – Mandarin Speaker

Savior Artigos Texteis Lda

Full Time

KL City

Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...

Posted

6 days ago

Associate, Customer Service (1-year contract) Associate, Customer Service (1-year contract)

Principal Malaysia

Full Time

KL City

At least a bachelor’s degree or diploma holder in any related field.
Minimum 2 years of experience in a customer service/support role.
Strong communication skills in both English and Bahasa Malaysia ...

Posted

25 days ago

ETeam

Full Time

KL City

4 Weeks of Paid Training
Non-Voice Process: Chat & Email
No Cold Calling ...

Posted

6 days ago

Customer Service Representative -Korean Speaker – (Visa - Relocation Support to Malaysia) Customer Service Representative -Korean Speaker – (Visa - Relocation Support to Malaysia)

ETeam

Full Time

KL City

Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
"Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in." ...

Posted

6 days ago

L1 Customer Service Agent (1-year Third Party Contract), ShopeePay L1 Customer Service Agent (1-year Third Party Contract), ShopeePay

Monee

Full Time

KL City

Identify cases that require escalation, including disputes / chargebacks/ account restrictions / fraud-related cases/ KYC / verification issues beyond L1 scope/complaints requiring investigation
Escalate cases to L2/L3 with complete and accurate documentation
Ensure proper ticket logging and categorization ...

Posted

6 days ago

Customer Service - E-commerce Project (JLPT N1 - N2) Customer Service - E-commerce Project (JLPT N1 - N2)

Inov8 Solutions SDN BHD

Full Time

KL City

Handle customer inquiries (call, live chat, email)
Assist with skincare products, orders & services
Resolve customer issues and complaints ...

Posted

18 days ago

Immediate Hiring | Customer Service Executive (Cantonese Speaker) Immediate Hiring | Customer Service Executive (Cantonese Speaker)

FaceConsult

Full Time

KL City

Comprehensive Training Provided
Career Growth Opportunities
Multinational Working Environment ...

Posted

19 days ago

Executive - Operations - Customer Service (Nationwide) Executive - Operations - Customer Service (Nationwide)

Hong Leong Bank Berhad

Full Time

KL City

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

a month ago

Customer Service Supervisor - SEIBU TRX - 5 Working Days Customer Service Supervisor - SEIBU TRX - 5 Working Days

SOGO (KL) Department Store Sdn Bhd (SEIBU TRX)

Full Time

KL City

To assist in driving new and dynamic CRM programs and initiatives for our existing and new members that build customer engagement and loyalty to increase repeat purchases, account retention and renewals.
To execute and perform any task or assignment that may be assigned by the superior.
Minimum Diploma in any related field. ...

Posted

19 days ago

Executive - Business Channel (Operations - Customer Service) Executive - Business Channel (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

KL City

Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
Assist in calling up customers for service / sales interactions ...

Posted

a month ago

Customer Care Representative Customer Care Representative

Skyro

Full Time

KL City

Take over cases when bot or self-service cannot resolve them
Apply correct tagging, routing, and documentation
Flag repeated customer confusion, broken flows, and recurring issues ...

Posted

a month ago

Customer Care Executive – Afternoon Shift Customer Care Executive – Afternoon Shift

SRG Asia Pacific Sdn. Bhd.

Full Time

KL City

Professional development
Job Scope
Handle inbound calls regarding customer inquiries and complaints related to Hotlink Prepaid Services. ...

Posted

10 days ago

B- Customer Care Support- Sales Support B- Customer Care Support- Sales Support

OTT CREATION MARKETING

Full Time

Putrajaya

Co-ordinate with logistics department to ensure on-time delivery to customer
Liaise with customers to provide update order status
Process sales data, sales progress reports and other sales related records and reports ...

Posted

10 days ago

Customer Care Consultant - Bukit Jalil (September) Customer Care Consultant - Bukit Jalil (September)

SRG Asia Pacific Sdn. Bhd.

Full Time

KL City

10:00 AM – 7:00 PM
Inbound Call Support: Handle a high volume of incoming calls from customers regarding products, services, orders, billing, troubleshooting, and general inquiries.
Customer Assistance: Provide clear, accurate, and helpful responses. Strive for high customer satisfaction by resolving concerns or escalating issues when necessary. ...

Posted

10 days ago

Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk) Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk)

Agensi Pekerjaan Eternity Sdn Bhd

Full Time

KL City

Maintain accurate customer information and service records.
Follow up on customer requests to ensure timely resolution.
Meet monthly customer service KPIs and follow company SOPs and guidelines. ...

Posted

10 days ago

Customer Service, Ads Operation (Urgent Hiring and Open to Fresh Graduates) Customer Service, Ads Operation (Urgent Hiring and Open to Fresh Graduates)

Accenture Southeast Asia

Full Time

KL City

Partner with internal account management and sales to verify deal details and ensure deal information flows through Ad Suite:
Support creation of Ads, their implementation, trafficking as well as reporting of Ad campaigns.
Handle simple to medium complexity-level workflows within Ad operations which are relatively easy to train on and require some degree of judgment in performing the required tasks, define or adapt solutions based on existing processes. ...

Posted

16 days ago

Customer Care Assistant Customer Care Assistant

Columbia Asia Hospital - Setapak

Full Time

Setapak

Receive complaints and feedback from customers
Assist marketing service to consolidate and promote hospital services and facility information i.e. promotions, package via brochures and pamphlets.
Register, screen and assign patients to the appropriate wards/consultants. ...

Posted

a month ago

Customer Service - Front Counter Admin Support Customer Service - Front Counter Admin Support

Prife International Sdn Bhd

Full Time

Cheras

* Assist with member enquiries, registration, product collection, and other front counter-related matters.
* Coordinate with internal departments to follow up on member enquiries and support requests.
* Perform general administrative duties, including filing, document handling, data entry, and record maintenance. ...

Posted

a month ago

Customer Service - Front Counter Admin Support Customer Service - Front Counter Admin Support

PRIFE INTERNATIONAL SDN BHD

Full Time

Cheras

* Assist with member enquiries, registration, product collection, and other front counter-related matters.
* Coordinate with internal departments to follow up on member enquiries and support requests.
* Perform general administrative duties, including filing, document handling, data entry, and record maintenance. ...

Posted

a month ago