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1,000+ Customer Service Jobs in Federal Territory - September 2026 - High Salaries
Showing 1,069 jobs results for
"customer service"
in Federal Territory
Never miss any updates for Customer Service jobs in Federal Territory
Manage Alert
MYR4,000 - MYR5,500 Per Month
- Support customers before and during their trips.
- Lead overseas tours as a tour manager when required.
- Coordinate with sales and operation teams.
Posted
8 days ago
Undisclosed
KL City
- Utilize client’s third parties to provide the entitled service.
- Follow detailed instructions as outlined in company documents.
- For service level agreement in jeopardy, follow established escalation rules. ...
Posted
15 days ago
SOGO (KL) Department Store Sdn Bhd (SEIBU TRX)
MYR1,700 - MYR1,800 Per Month
KL City
- To handle morning tea serving, opening ritual and closing greetings.
- To perform other related duties and job assignments within the department from time to time and as and when requires.
- Minimum SPM qualification with proficiency in English and Bahasa Malaysia. ...
Posted
20 days ago
MYR2,800 - MYR5,200 Per Month
KL City
- Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
- Good troubleshooting, problem-solving and complaint-handling skills.
- Good communication skills in Cantonese, Mandarin and English. ...
Posted
21 days ago
Undisclosed
KL City
- Handle complaints, escalations and complex customer issues professionally.
- Follow established SOPs, workflows and customer service guidelines.
- Maintain accurate records of customer interactions and update internal systems. ...
Posted
20 days ago
Undisclosed
KL City
- Accurately document customer interactions and issues in our CRM system to ensure seamless follow-up and reference.
- Gather customer feedback and insights to help improve our products, services, and overall customer experience.
- Work closely with other departments, such as Sales, Marketing, and Technical Support, to address customer needs and enhance service delivery. ...
Posted
20 days ago
MYR2,800 - MYR3,500 Per Month
KL City
- Handle customer enquiries via phone, email, and other communication channels, providing timely and professional support.
- Understand customer needs, investigate issues, and provide appropriate solutions to ensure customer satisfaction.
- Manage and follow up on customer requests, complaints, and service-related cases with proper documentation. ...
Posted
16 days ago
JEV Management & Trading
MYR3,000 - MYR4,000 Per Month
KL City
- EPF + SOCSO
- 12 days Annual Leave
- 14 days Medical Leave ...
Posted
24 days ago
Inov8 Solutions SDN BHD
MYR5,000 - MYR5,500 Per Month
- Experience handling premium or high-end customers is highly preferred.
- Background in airlines, hospitality, travel, luxury services or other premium industries is a MUST.
- Willing to work on a 24/7 rotational schedule, including weekends and public holidays. ...
Posted
24 days ago
MYR2,800 - MYR5,200 Per Month
KL City
- Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
- Good troubleshooting, problem-solving and complaint-handling skills.
- Good communication skills in Cantonese, Mandarin and English. ...
Posted
21 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Follow up and respond back to users on a timely manner.
- Candidate must Minimum Diploma.
- Fluency in English ...
Posted
16 days ago
Customer Service (US Market) - Beauty and Wellness project Customer Service (US Market) - Beauty and Wellness project
Transcosmos Malaysia Sdn Bhd
MYR3,000 - MYR3,500 Per Month
KL City
- Parental leave
- Professional development
- Vision insurance ...
Posted
16 days ago
Undisclosed
KL City
- Clear written and spoken communication in English; additional language skills are an advantage.
- Comfort working with web-based tools, CRM systems, and basic fintech or digital banking platforms.
- Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment. ...
Posted
25 days ago
MYR3,300 - MYR4,000 Per Month
KL City
- Identified and escalated priority issues per client specifications.
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Ensure high levels of customer satisfaction with individual call. ...
Posted
16 days ago
MYR3,300 - MYR4,000 Per Month
KL City
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Ensure high levels of customer satisfaction with individual call.
- Minimum posses with SPM Passed, Professional Certificates, Diploma, Bachelor Degree and above ...
Posted
16 days ago
MYR4,500 - MYR5,000 Per Month
KL City
- Shift :5days in a week
- Edu : SPM and above
- Location :KL SENTRAL ...
Posted
15 days ago
MYR4,500 - MYR5,000 Per Month
KL City
- Handle customer enquiries, complaints and product-related concerns through assigned customer support channels.
- Understand customer needs and provide accurate and appropriate solutions based on established SOPs, product information and guidelines.
- Provide basic product troubleshooting and guide customers through the appropriate troubleshooting steps. ...
Posted
11 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Comfortable with repetitive, high-volume work
- Able to work independently from home
- Willing to work rotating morning/night shifts ...
Posted
16 days ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
15 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
21 days ago
Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )
MYR2,200 - MYR2,200 Per Month
KL City
- Provide customers with product and service information complete transactions, forward requests.
- Sell additional services and products by recognizing opportunities to up-sell accounts, explaining new features.
- Maintain call center database by entering new customers’ information into the system, and update existing customer information. ...
Posted
16 days ago
Undisclosed
KL City
- Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
Posted
16 days ago
OTT CREATION MARKETING
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
6 days ago
Undisclosed
KL City
- Manage User system access for various applications.
- Identify ways to improve the quality of the service provided and/or the efficiency of the processes within the team.
- Ensure all incidents are managed in accordance with targets set out in SLA. ...
Posted
16 days ago
Undisclosed
KL City
- · Phone support and log customer(s) queries and issues.
- · Conduct on-site Requirement Study, compile Requirement Study file and prepare Gap Analysis Report.
- · Conduct on-site training for end-users. ...
Posted
7 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- • Mandarin and English required
- • Fresh graduates are welcome
- • Forex or financial experience is an advantage ...
Posted
7 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- • Mandarin and English required
- • Fresh graduates are welcome
- • Forex or financial experience is an advantage ...
Posted
7 days ago
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