2,900+ Customer Service Freelance Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 2,989 jobs results for
"customer service freelance"
in Kuala Lumpur
MYR3,100 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work closely with the team to meet KPI targets and Service Level Agreements (SLA)
- Handle inbound and outbound calls as well as online chats for customer enquiries, complaints and feedback
- Provide accurate information and exceed customer expectations in every interaction ...
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Posted
5 hours ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure KPIs are met in accordance with company guidelines and standards
- Identify and address existing and potential obstacles and gaps within the Customer Service (CS) team
- Manage team performance, including handling underperformers and outliers through performance improvement plans ...
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Posted
8 days ago
MYR3,000 - MYR3,500 Per Month
KL City, Selangor
Near Train Station
- Troubleshoot customer problems, offering effective solutions and escalating complex issues to senior team members when necessary.
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
- Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided. ...
Posted
4 days ago
MYR2,800 - MYR3,300 Per Month
Near Train Station
- Keep the cashier counter clean and tidy and manage reservation enquiries.
- Assist the front service team during peak hours.
- Follow established SOPs and report to the Store Manager. ...
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Posted
a day ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
- KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
20 days ago
MYR3,000 - MYR3,500 Per Month
Near Train Station
- Respond to clients via WhatsApp
- Assist with daily studio operations and schedules
- Communicate with instructors when needed ...
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Posted
4 hours ago
MYR3,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Control costs by minimizing waste, optimizing portion sizes, managing inventory effectively, including ordering and stock control for beverages.
- Monitor pricing strategies to maintain competitiveness and profitability.
- Conduct training sessions for the bar team on cocktail-making, mixology techniques, and service standards. ...
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Posted
8 hours ago
MYR2,000 - MYR4,000 Per Month
+Additional Compensation
Kuala Lumpur International Airport, Selangor
- Monitor OTA reservations, availability, rates, cancellations, and guest reviews.
- Ensure room/capsule availability and rates are updated accurately across OTA platforms.
- Respond to online guest messages, enquiries, and reviews professionally. ...
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Posted
9 hours ago
MYR6,000 - MYR10,000 Per Month
Near Train Station
- Ensure all units and common areas remain clean, safe, functional, well-maintained and guest-ready.
- Oversee guest service, reception, check-in and check-out operations across assigned properties.
- Ensure guest enquiries, requests and complaints are handled professionally and within the required response time. ...
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Posted
3 hours ago
MYR1,800 - MYR2,200 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...
Posted
19 days ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
Posted
12 days ago
Customer Service (5-day Work Week) – Mandarin Speaker
MYR2,800 - MYR3,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Manage stocks.
- Handling customer replies from Whatsapp, Live Chat, Social Media.
- Solving customer queries. ...
Posted
6 days ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Displaying a high level of quality and professionalism when dealing with customers.
- Assigns or acts on any required customer follow-up in accordance with Call Centre guidelines.
- Educates the customer about the Bank’s products and services and directs them toward available resources for self-help. ...
Posted
a month ago
MYR2,200 - MYR3,000 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Distribute product samples, brochures, flyers
- Identify interest and understand customer needs and requirements
- Set up booths or promotional stands and stock products ...
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Posted
5 days ago
Customer Service Assistant (Mandarin Speaker)
MYR4,000 - MYR4,001 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer cases and track their progress.
- Understand customer needs and provide appropriate assistance.
- Organize, maintain, and update customer information and records. ...
Posted
5 days ago
MYR2,600 - MYR3,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- To service and assist customers in solving problems by providing the right solution
- To attend/answer inbound calls from customers and identify their concerns on
- Registration on Card ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Display bakery items and products on shelves and counters to attract customers
- Collaborate effectively with team members to achieve common goals, including assisting with stocktaking, inventory management, and daily store operations.
- Handle customer complaints and resolve issues promptly and professionally, escalating complex situations to the supervisor when necessary ...
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Posted
8 days ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up with customers and assist them throughout the ordering process.
- Prepare quotations and basic order details.
- Coordinate with the Sales and Production teams when necessary. ...
Posted
5 days ago
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with team members, supervisors, and cross-functional teams to ensure effective problem-solving and service delivery.
- Follow up with clients to ensure their concerns are addressed and resolved effectively.
- Prioritize and manage customer escalations to ensure high satisfaction levels. ...
Posted
8 days ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues. ...
Posted
7 days ago
MYR3,000 - MYR4,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- * Resolve customer issues professionally and efficiently.
- * Maintain good relationships with customers.
- * Record and update customer information and enquiries accurately. ...
Posted
17 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Maintain quotation, sample, approval, complaint and customer-contact histories.
- Support account growth by identifying repeat orders, inactive accounts and new product opportunities.
- Communicate delays or risks early and propose practical recovery actions. ...
Posted
11 days ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate customer records.
- Coordinate with internal teams to address customer concerns.
- Ensure a positive customer experience. ...
Posted
18 days ago
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Manage chiropractors’ and physiotherapists’ appointment schedules
- Coordinate appointments efficiently to maintain smooth patient flow
- Follow up with patients regarding appointments when required ...
Posted
4 days ago
MYR2,000 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Support sales activities and work towards achieving individual and team sales targets.
- Prepare and follow up on customer orders and enquiries.
- Coordinate with internal teams to ensure smooth customer service and sales operations. ...
Posted
14 days ago
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Take orders and process cash, card and electronic payments accurately using the outlet’s POS system.
- Check receipts, reconcile the cash drawer and maintain accurate transaction records, administrative paperwork and shift handovers.
- Assist customers with enquiries, coordinate with the service team and keep the counter clean and organised.
Posted
7 days ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Compile and summarize user feedback and issues, coordinate with relevant departments for resolution, and ensure all customer issues are followed up and fully resolved.
- Regularly organize, analyze, and summarize user feedback data, prepare performance reports, recommend product improvements, and provide insights to support business decision-making.
- Ensure compliance with the Customer Service Department's work policies, service standards, operating procedures, code of conduct, and other relevant requirements. ...
Posted
14 days ago
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
- Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
- Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
8 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Keep detailed, precise records of customer interactions, manage customer accounts, and update information seamlessly in our CRM system.
- Identify complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
- Gather and share valuable customer feedback with management to help enhance our services and overall customer experience. ...
Posted
18 days ago
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Resolve customer technical issues in a timely & professional manner
- Data collect/analysing
Posted
21 days ago