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1,500+ Customer Jobs in Federal Territory - October 2026 - High Salaries
Showing 1,508 jobs results for
"customer"
in Federal Territory
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Manage Alert
MYR2,800 - MYR4,000 Per Month
KL City
- Cross-sell relevant sub-products during service interactions where appropriate.
- Assist in ad hoc operational tasks to support business needs.
- Undertake special assignments or projects as directed by management. ...
Posted
9 days ago
Undisclosed
KL City
- Train and coach the customer service team on best practices and effective communication skills.
- Work closely with other departments to ensure customer issues are resolved quickly and efficiently.
- Conduct regular performance evaluations and provide feedback to the customer service team. ...
Posted
9 days ago
MYR1,700 - MYR2,000 Per Month
KL City
- Assist with swimming programmes, events, competitions and academy activities.
- Coordinate venue bookings, facilities, vendors and operational arrangements.
- Prepare reports, documentation and operational records. ...
Posted
9 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- Good English and urdu, any additional languages are a plus.
- Basic knowledge of travel bookings, hotels, flights and tour services.
- Computer skills: MS Office, email, WhatsApp and booking systems. ...
Posted
9 days ago
Undisclosed
KL City
- As a member of the APAC team, work closely with Sales and Project Delivery to identify critical customer requirements and effectively position Trilliant’s offerings to address customer needs and business outcomes.
- Identify, prospect, and prequalify new sales opportunities through a combination of inbound lead follow‑up and targeted outbound engagement, including cold calls, text messages, and email outreach.
- Collaborate with Product Marketing, Business Development, and other CSM/CSD/SA team members to define and deliver compelling field demonstration activities, technical presentations, and customer workshop materials. ...
Posted
9 days ago
Undisclosed
KL City
- Empower new partnerships: Set up new accounts, assist with onboarding, and ensure each transition feels effortless.
- Champion continuous improvement: Spot opportunities to streamline processes, resolve issues proactively, and share insights with Sales and Account Management teams.
- Collaborate with excellence: Work closely with both onshore and offshore teams, supporting colleagues and contributing to a positive, high‑performing culture ...
Posted
9 days ago
Undisclosed
KL City
- Support the business in achieving its financial goals and objectives.
- Manage customers’ complaints and feedback, escalate where necessary and collaborate with various internal stakeholders to achieve a fair outcome and resolution.
- Assist senior executive or manager on projects that are assigned by the company. ...
Posted
10 days ago
Undisclosed
KL City
- Manage disgruntled customer, handle customer complaints and escalates to relevant parties
- Process customer request and ensure communication to relevant parties
- As CCC team members, to be involved in special task(s) assigned to by Heads or relevant committees, as long as within the Bank’s policy and guideline. ...
Posted
10 days ago
Undisclosed
KL City
- Execute initiatives to recruit new My Sony members and increase product registrations.
- Understand customer motivations and barriers to registration.
- Identify opportunities to improve membership acquisition across online and offline touchpoints. ...
Posted
10 days ago
Customer Assistant - Senior Customer Assistant (Watsons Alamanda, Putrajaya) Customer Assistant - Senior Customer Assistant (Watsons Alamanda, Putrajaya)
Watson's Personal Care Stores Sdn Bhd
Undisclosed
KL City
- Any additional or ad-hoc call campaign agreed upon with the client.
- Ensure calls are completed within stipulated timelines which will be determined upon the assignment of the respective call work.
- Ensure details entered in the system is correct and accurate at all times. ...
Posted
10 days ago
Undisclosed
KL City
- Process Improvement: Translate recurring contact drivers and client feedback into process, knowledge, and workflow improvements with CX leadership, U.S. counterparts, and cross-functional partners.
- Workforce Management: Manage scheduling, coverage, and workload distribution to meet service level expectations. Oversee team performance (~80 tickets/agent/day).
- Compliance & Risk: Reinforce compliance and risk procedures across the team. ...
Posted
12 days ago
MYR9,000 - MYR11,000 Per Month
Bangsar South
- Run quality reviews and calibration sessions, and deliver training and onboarding that build product knowledge and service skills.
- Translate recurring contact drivers and client feedback into process, knowledge, and workflow improvements with CX leadership, U.S. counterparts, and cross-functional partners.
- Manage scheduling, coverage, and workload distribution to meet service level expectations. ...
Posted
12 days ago
Undisclosed
KL City
- Advocate within the ISI Markets business to address the highest priority customer needs, being the true voice of the customer
- Help ensure quick resolutions to client issues to minimize escalations
- Help identify and develop new champion users within existing subscribers and new opportunities within the selected accounts ...
Posted
12 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
20 days ago
Undisclosed
KL City
- Collaborate with customers to understand their business goals and technical requirements.
- Partner with customer architects team to help align architecture to customer business needs.
- Create and document tailored Customer Success Plans that align with customers' business and technology goals, conduct reviews, and track progress. ...
Posted
13 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- Build relationships with key customers, members and returning guests.
- Support service training and continuous improvement of Front-of-House procedures.
- Assist with customer follow-ups, promotions and brand reputation management. ...
Posted
13 days ago
MYR3,000 - MYR7,000 Per Month
KL City
- Experience with Zendesk
- Exceptional written communication (grammar, structure, tone alignment, issue articulation)
- Strong analytical and critical thinking—can investigate, isolate root causes, and propose solutions ...
Posted
14 days ago
MYR1,800 - MYR2,800 Per Month
KL City
- Record and follow up on customer complaints or issues until resolution.
- Coordinate with relevant departments and outlets to resolve customer-related matters.
- Maintain proper records of customer enquiries, feedback, and complaints. ...
Posted
14 days ago
MYR2,400 - MYR3,000 Per Month
Bangsar South
- Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
- Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
- Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
14 days ago
Undisclosed
KL City
- Coach merchants on attracting diners, increasing repeat visits, and building loyalty using our suite (Reservations, Ordering, Payments, Rewards, Marketing)
- Coach merchants on proven strategies to attract diners, increase repeat visits, and build loyalty
- Proactively identify where merchants are underutilising features and guide them toward full adoption ...
Posted
14 days ago
Undisclosed
KL City
- Punctual and ensure that the counter / gate lounge is opened and manned according to standard procedures.
- To collect / manage / coordinate / check / for excess baggage collection, number of mishandled baggage attributed to check-in counter, document violation, on time performance and single cabin baggage policy.
- To maintain and safeguard the confidentiality of all passenger’s information at all ...
Posted
15 days ago
Undisclosed
KL City
- Help with content checks, proofing, and ensuring accuracy before release
- Support tracking of campaign timelines and deliverables
- Event & Logistics Support ...
Posted
15 days ago
MYR1,050 - MYR1,050 Per Month
KL City
- Follow up with customers to ensure their technical issues are resolved to their satisfaction.
- Monitor applications and processes to ensure they are functioning correctly, take necessary actions based on protocols.
- Provide accurate and detailed information about IT products and services. ...
Posted
3 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- Coordinate with outlets and relevant departments to investigate and resolve customer issues.
- Follow up on outstanding cases and ensure proper closure and documentation.
- Escalate serious, recurring or sensitive customer issues to the Manager or Management when necessary. ...
Posted
15 days ago
MYR4,200 - MYR5,500 Per Month
KL City
- Telesales: 1 year (Required)
- Location: NU Tower 2, KL SentralSalary: Up to RM4,100 + KPI up to RM300/month + Sales CommissionWorking Hours: 9:00 AM – 6:00 PM (5 days and 2days rotational weekly off)Joining Date: 5 October 2026
- RequirementsSPM & aboveTelesales experience is preferredStrong BPO / Customer Service experience is also welcomeGood customer service and sales skillsAble to start immediately / by 5 October 2026 ...
Posted
15 days ago
Undisclosed
KL City
- Support on-ground event management including setup, registration, and stakeholder coordination.
- Maintain and update event trackers and ensure timely communication across teams.
- Marketing Coordination ...
Posted
15 days ago
Undisclosed
KL City
- Excellent communication and interpersonal skills, with the ability to explain technical concepts in clear, simple language.
- Detail-oriented, organized, and able to manage multiple customer requests in a fast-paced environment.
- Comfortable working with digital platforms and HR technology solutions; prior experience in SaaS or HR tech is an advantage. ...
Posted
16 days ago
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