Community Engagement: Manage online communities by responding to comments, fostering conversations, and ensuring the brand tone is consistently reflected.
Campaign Implementation: Lead the execution of digital campaigns from start to finish, aligning them with the marketing calendar and ensuring timely delivery.
Performance Analysis & Reporting: Track key social media metrics, providing insights and data-driven recommendations for optimizing performance and audience engagement.
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Time Management
Communication Skills
Strong organizational and
Detail-oriented
proactive
analyse consumer buying trends
Social media marketing
Sales analysis
Advertising techniques
Digital Marketing
Social Media Management
Content Creation
Copywriting
SEO
Digital Campaign Management
Social Media Analytics
Google Analytics
Graphic Design
Branding
Event Management
Marketing Communication
Content Planning
Manage multiple design projects simultaneously, prioritizing tasks, adhering to deadlines, and ensuring efficient workflow from concept to final delivery.
Prepare final artwork files for print and digital production, ensuring proper color management, resolution, and file formats are used according to specifications.
Contribute to the development and refinement of brand guidelines, ensuring all visual communications align with the Pelangi Publishing Group's established identity.
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Collaborate with marketing, sales, and product teams to understand their video needs and develop creative video solutions that effectively communicate key messages and drive engagement.
Stay up-to-date with the latest video trends, technologies, and best practices, and proactively identify opportunities to improve video quality, efficiency, and impact.
Create motion graphics and visual effects using After Effects to enhance video content and create engaging visual experiences.
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Apply knowledge of paid advertising principles (e.g., audience targeting, campaign structure, performance metrics) to inform and enhance organic content strategy and audience segmentation decisions.
Collaborate with the marketing team to brainstorm and implement innovative organic marketing initiatives, staying up-to-date with the latest digital marketing trends, tools, and best practices.
Help maintain and update the company's social media and other digital assets, ensuring content is current, accurate, and optimized for search engines, AI Models.
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Digital Marketing Strategy
Content Marketing
Social Media Marketing
Analytics and Reporting
Campaign Management
Paid Advertising
Marketing Automation
AI
Set ticket impact, urgency and prioritizes tickets, set user perception and expectation accordingly in terms of turnaround and response time
Ensure all tickets are followed up and actioned within stipulated time-frame to avoid backlog of tickets that has exceeded KPI, including tickets assigned to individuals and support queues managed by the team
Provide technical support to user issues on products supported in a systematic and logical way.
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- Lead the development and management of corporate branding materials, company profiles, website, social media platforms and digital marketing initiatives.
- Build and maintain strong relationships with clients, developers, consultants, industry partners, government agencies, media and other key stakeholders.
- Support business development initiatives through corporate presentations, project portfolios, proposal materials and marketing campaigns.
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You will work closely with our Customer Service team and collaborate with Marketing to suggest customer rewards (lucky draws, gifts, vouchers, etc.) based on authentic customer feedback.
Office Administration
Record Keeping
Communication Skills
Time Management
Data Entry
Problem Solving
Organizational Skills
Teamwork
Attention to Detail
Develop event timelines, checklists and budgets and ensure activities are delivered within agreed timelines and cost parameters.
Support post event reporting, photography, content collection and follow up activities.
Design marketing and corporate materials including social media graphics, event backdrops, banners, invitations, presentation materials, posters, brochures and digital advertisements.
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Administrative Support
Data Entry
Communication Skills
Customer Service
Office Management
Record Keeping
Scheduling
Microsoft Office Suite
Computer Literacy
Research Trends: Keep your finger on the pulse of business, finance, and creator trends. Pitch fresh video formats, trending audio, and content ideas weekly.
Support On-Set Production: Step behind the camera during shoots, events, or on-ground recordings to handle basic equipment setup, lighting, and framing—no on-camera performance required.
Manage Community Vibe: Monitor comments and DMs, engage with our audience, and flag recurring questions or content ideas to the wider team.
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Strong knowledge of social media platforms and digital marketing practices.
Experience in creating digital content
graphics
and social media materials.
Basic knowledge of SEO and digital marketing analytics.
Familiarity with tools such as Google Analytics
Canva
Adobe Creative Suite
Meta Business Suite
or similar platforms will be an advantage.
Strong written and verbal communication skills.
Creative
organised
proactive
and able to manage multiple tasks.
Good analytical and problem-solving skills.
Able to work independently as well as collaboratively with different departments.
Execute retail marketing initiatives, including on-ground activations, branch campaigns, events, partnerships, and seasonal promotions to drive customer traffic and sales opportunities.
Work closely with the Sales team to develop sales enablement materials, product communications, and campaign toolkits to ensure effective product positioning and execution.
Support the commercialization of ancillary products by developing bundled offerings and customer-centric propositions throughout the vehicle ownership journey.
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Implement and maintain cybersecurity measures, perform regular data backups and recovery, and enforce IT security policies to protect systems and ensure compliance.
Manage IT equipment inventory, perform routine maintenance, and support procurement to ensure efficient and reliable use of IT resources.
Support daily operations of port management systems, troubleshoot issues to ensure uptime, and assist with system upgrades and patches.
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