Excellent verbal and written communication skills.
Experience in basic understanding SQL for ensuring customers data.
Proficient in using Microsoft Office applications
Administrative Support
Office Management
Scheduling
Communication
Data Entry
Record Keeping
Customer Service
Communication Skills
Organizational Skills
Time Management
Microsoft Office Suite
Office Administration
Clerical Support
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
...