800+ Call Centre Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

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MYR2,400 - MYR2,500 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
  • Escalate cases to L2/L3 with complete and accurate documentation
  • Ensure proper ticket logging and categorization ...
Customer Service BPO
+4
Posted
22 days ago
MYR3,000 - MYR3,100 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Validate that cases are: Resolved at L1 where applicable, Escalated to L2/L3 accurately and timely
  • Manage L1 escalations (within BPO scope only) before routing to internal teams
  • Conduct daily briefings, coaching, and performance reviews ...
Leadership Customer Service
+1
Posted
22 days ago
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Chat Available
MYR2,700 - MYR3,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Coordinate and dispatch ambulance services when required
  • Handle customer concerns and ensure excellent patient support experience
  • Basic salary: RM2,700 – RM3,500 ...
Customer Service Communication Skills
+2
Posted
2 days ago
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MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
  • Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
  • Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information. ...
Cantonese attention to detail
+1
Posted
12 days ago
MYR3,000 - MYR4,300 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To attend on any urgent request from customer and corporate customer
  • Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time.
  • Assist in ad-hoc administrative duties. ...
Customer Service Communication Skills
+7
Posted
15 hours ago
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Chat Available
MYR2,700 - MYR3,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Coordinate and dispatch ambulance services when required
  • Handle customer concerns and ensure excellent patient support experience
  • Basic salary: RM2,700 – RM3,500 ...
Customer Service Communication Skills
+2

Be an early applicant!

Posted
12 hours ago
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Chat Available
MYR4,500 - MYR4,600 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Highly Preferred Immediate Joiners
  • Training will be provided
  • You can connect with me directly on WhatsApp me on +60 174892164 for more details.

Be an early applicant!

Posted
13 hours ago
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Chat Available
SGD2,500 - SGD4,000 Per Month

Singapore, Singapore

  • Handle live chat while playing a key role in enhancing the overall customer experience.
typing customer service
+1
Posted
4 days ago
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MYR2,800 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
  • Always adhere to the company's service standards
  • Effectively manage large amounts of information
  • Handle complaints, provide appropriate solutions or alternatives, and follow up within the stipulated time to ensure problem resolution ...
Customer Service Communication Skills
+3
Posted
21 hours ago
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Chat Available
MYR2,500 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
  • Consistently meet or exceed sales targets—and be rewarded with attractive commissions
  • Enjoy a comfortable work setting—no door-to-door sales, no field work, and no outdoor exposure
  • Master our proven sales system and develop deep knowledge of our innovative products ...
Sales experience Communication skills
+1
Posted
19 hours ago
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MYR4,100 - MYR5,300 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Adhere to workflows, system procedures, and SLA requirements
  • Manage customer enquiries and service requests via email, live chat and minimal calls
  • Assist with orders, cancellations, refunds, and enquiries ...
Customer Service Problem Solving
+1
Posted
21 hours ago
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Chat Available
MYR2,500 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Sikap positif dan boleh bekerja dalam pasukan
  • Bermotivasi untuk mencapai pendapatan lebih tinggi
  • Mempunyai kemahiran komunikasi yang baik ...
Customer Service Communication
+1
Posted
20 hours ago
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MYR2,800 - MYR3,500 Per Month
Fresh Graduates
  • Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
  • Stay updated on product knowledge, industry trends, and company updates to better assist customers
  • Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
Customer service Phone Skills
+6
Posted
21 hours ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • 21 Days Annual Leave
  • Training provided
  • Performance Incentives ...
Posted
2 days ago
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MYR2,800 - MYR3,500 monthly
Fresh Graduates
Near Train Station
  • Order modifications & cancellations
  • Booking changes and issue resolution
  • Product and package enquiries ...
Mandarin Chinese Customer Service
+5
Posted
19 hours ago
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MYR3,500 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintain accurate customer records, appointment logs, and attendance tracking
  • Follow up with customers after treatments to ensure satisfaction and continuity of care
  • Manage customer feedback and complaints, and escalate issues when necessary ...
Posted
6 days ago
MYR3,200 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handling and resolving customer complaints proficiently.
  • Displaying a high level of quality and professionalism when dealing with customers.
  • Assigns or acts on any required customer follow-up in accordance with Call Centre guidelines. ...
Customer Service Communication Skills
+2
Posted
24 days ago
Undisclosed
Near Train Station
  • Transfer telephone calls to intended recipients after screening them properly.
  • Create and maintain logs of incoming and outgoing calls on a daily basis.
  • Operates PA system to make emergency codes announcements. ...

Be an early applicant!

Posted
a month ago
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Chat Available
MYR3,000 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Basic salary: RM3,300 – RM3,500
  • KPI allowance: Up to RM500/month
  • Attendance allowance: RM100/month ...
Customer Service Mandarin Chinese
+1
Posted
7 days ago
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MYR4,300 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide accurate and understandable information to all customers and support partners
  • Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
  • Ensure all follow ups are done in a timely manner ...
Posted
2 days ago
Undisclosed

Kuala Lumpur International Airport, Selangor

  • Ensure pro-active customer management in all customer interactions.
  • Conducting and leading investigation with business areas as well as ensuring that service recovery guidelines and payouts are in line with CAAP and Customer Relations Compensation Matrix.
  • Seek validation and approval for all letters and claims to customers assigned, based on CAAP (Corporate Approving Authority Policy). ...

Be an early applicant!

Posted
8 days ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provides accurate information and explanations regarding services offered.
  • Able to work effectively with internal staff and other hospital personnel.
  • Able to maintain emotional control and professionalism when interacting with customers from diverse backgrounds and situations. ...
Active Listening Emotional Intelligence (EQ)
+1

Be an early applicant!

Posted
a month ago
MYR3,000 - MYR6,000 Per Month
  • To achieve sales target before deadline.
  • To meet sales target consistenly.
  • Complete min daily call (clients leads provided by the company). ...
Sales Customer Service
+3

Be an early applicant!

Posted
20 hours ago
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Chat Available
MYR4,000 - MYR5,000 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Perform cross-selling while attending inbound calls.
  • Consistently meet or exceed all contractual KPIs (speed, quality, and resolution) by maintaining a strong foundational knowledge of the customer's products and services.
  • Efficiently track and document complex issues, knowing precisely when and how to escalate inquiries to senior staff or specialized resources for timely support. ...
Traditional Mandarin Cantonese
+12
Posted
7 days ago
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MYR2,500 - MYR3,100 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Ensure full compliance with Singtel policies, including PDPA regulations
  • Accurately update customer information, disposition outcomes, and sales records in CRM systems
  • Handle customer objections and inquiries professionally and confidently ...
English Effective Communication
+4
Posted
2 days ago
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MYR3,999 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Update and maintain customer information in the system accurately
  • Work closely with internal teams to ensure a smooth booking and customer service process
  • Achieve individual and team targets for customer engagement and conversions
Posted
2 days ago
MYR3,000 - MYR6,000 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Performance Excellence: Consistently meet and exceed KPIs, including:
  • Achieving 150+ connected calls per week.
  • Maintaining a minimum of 1 hour of quality talk time daily. ...
Cold Calling Sales
+5
Posted
2 months ago
MYR4,300 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide accurate and understandable information to all customers and support partners
  • Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
  • Ensure all follow ups are done in a timely manner ...
Posted
24 days ago
MYR4,000 - MYR4,900 Per Month
Fresh Graduates
Near Train Station
  • Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Provide a high level of professionalism and competent customer service ...
Posted
23 days ago
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MYR3,000 - MYR4,600 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Working hours:
  • 9:00am - 6:00pm
  • Monday - Friday ...
Quality Assurance Customer Service
+1
Posted
2 days ago

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