Telecontinent Hiring! Full Time Healthcare Support - Call Center in WP Kuala Lumpur, Earn up to MYR 3,500 - Ricebowl

• Excellent Mandarin and English language skills. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• Previous experience in a customer service or call centre role, preferably in the healthcare industry (doctors, nurses, clinic assistance)

• Available to join on 29 June 2026

• Respond to inbound calls, emails, and live chats from hospital customers professionally

• Provide information regarding hospital services, specialists, appointments, and medical enquiries

• Assist with appointment booking, record updates, and administrative support

• Coordinate and dispatch ambulance services when required

• Handle customer concerns and ensure excellent patient support experience

Remuneration Package

• Basic salary: RM2,700 – RM3,500

• KPI allowance: Up to RM500/month

• Attendance allowance: RM100/month

• Language allowance: RM300 (Fixed)

• Shift allowance: If applicable

Benefits

• Annual bonus

• Annual increments

• Rewards & Recognitions

• Employee engagement activities (festive celebrations, team gatherings, social events, annual dinner)

Working Location

Tokio Marine Tower, Jalan Tun Razak, Kuala Lumpur

(Accessible via Ampang Park MRT & LRT Station – approximately 5–10 minutes walking distance)

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Annual Bonus
• Training Provided
• Allowance Provided
• Performance Bonus
• EIS