- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Good communication skills in English & Mandarin
SPM + 1 year Customer Service Experience
Diploma / Degree (fresh graduates) welcome to apply
Working days : Monday - Sunday (5 days work)
Working Hour: 24/7 (Each Shift 9 hours)
Location: KL Sentral
Project: Mobile Gaming Customer Service
Responsibilities
Provide customer service based live chat & email support to customers
Activate and engage with client/customer and provide accurate information
Record and update customers’ cases into the system and trackers following appropriate processes
Provide accurate and understandable information to all customers and support partners
Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
Ensure all follow ups are done in a timely manner
Benefits
Skills
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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