2,000+ Call Center Agent Jobs in Selangor - September 2026 - High Salaries
Showing 2,057 jobs results for
"call center agent"
in Selangor
Chat Available
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Manage returns, refunds, exchanges, and disputes in line with company policy and each platform's guidelines.
- Coordinate with TikTok Shop affiliates/creators and manage sample/commission requests where applicable.
- Track shop performance metrics such as Shopee Penalty Points, TikTok Shop health score, response rate, and fulfillment rate, and take corrective action to stay compliant. ...
Posted
7 days ago
Chat Available
MYR1,700 - MYR1,900 Per Month
Near Train Station
- Print price labels/signages as needed.
- Weigh fruits accurately according to selling prices or verify items sold during customer checkout.
- Greet customers politely upon arrival. ...
Posted
22 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Near Train Station
- Record and update customer information and interactions in the system.
- Escalate complex issues to the appropriate department when necessary.
- Follow company policies and service standards to ensure quality customer support. ...
Posted
23 days ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
- Identify and escalate recurring customer issues or feedback to management, contributing to continuous improvement of products and services.
- Maintain a high level of product knowledge to effectively answer customer questions and recommend appropriate solutions. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
- Identify and escalate recurring customer issues or feedback to management, contributing to continuous improvement of products and services.
- Maintain a high level of product knowledge to effectively answer customer questions and recommend appropriate solutions. ...
Be an early applicant!
Posted
2 days ago
MYR3,200 - MYR4,800 Per Month
- Make Customer Happy
- Encourage Customer to Purchase
- Convert Customer into DASHER's friend ...
Posted
a month ago
Chat Available
MYR5,500 - MYR8,000 Per Month
Near Train Station
- Serve as the critical link between dealers, workshops, QC, production, engineering, and management.
- Manage after-sales SLAs ensure timely responses, quick diagnosis, and fast case closure.
- Track case history, analyse recurring problems, and work with production/engineering teams on improvements. ...
Posted
23 days ago
Chat Available
MYR600 - MYR800 Per Month
Near Train Station
- Assist in resolving customer issues under supervision.
- Participate in process improvement and service quality initiatives.
- Assist in monitoring and coordinating daily operational activities. ...
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Posted
2 days ago
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Be an early applicant!
Posted
3 months ago
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Be an early applicant!
Posted
3 months ago
Chat Available
MYR1,700 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Promoting and recommending menu options to customers;
- Taking payment from customers;
- Tracking and ordering inventory for cafe and baverages supplies, such as coffee beans, milk, napkins and cups; ...
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Posted
28 minutes ago
Engagement Support Executive
MYR3,500 - MYR7,000 Per Month
Fresh Graduates
Near Train Station
- Get the details right: Help create document requisition lists and follow up on outstanding info so fieldwork starts smoothly.
- Support where it counts: Provide admin assistance during planning and execution to keep things moving.
- Own the flow: Monitor engagement progress, ensuring milestones are met and nothing falls through the cracks. ...
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Posted
5 days ago
Chat Available
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
Posted
3 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- Effectively manage large numbers of email / live chats / inbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents ...
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Posted
2 months ago
Chat Available
MYR2,300 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
- Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
- Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues. ...
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Posted
17 days ago
Chat Available
MYR2,100 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Achieve the set sales targets
- Build and maintain good relationships with customers
- Work closely with the team to achieve company targets ...
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Posted
8 days ago
Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Personal development opportunities
- Job description
- Take charge in online sales which includes online enquiries from social media. ...
Posted
a month ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond and escalate customer inquiries and concerns to superior and ensure all inquiries are attended to.
- Manage CRM asset information to be up to date.
- Prepare and provide regular reports to respective teams (internal customers). ...
Posted
12 days ago
Chat Available
Up to MYR4,500 Per Month
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
Posted
a month ago
Chat Available
Customer Service Officer Support Sales (Mandarin Speaker)
MYR2,800 - MYR4,200 Per Month
Near Train Station
- Maintain accurate and up-to-date customer records, documenting interactions, transactions, and resolutions in the company's CRM system.
- Collaborate with internal teams, including sales, production, and logistics, to ensure timely and efficient order fulfillment and customer satisfaction.
- Provide product information and technical support to customers, addressing inquiries related to printing and packaging solutions. ...
Posted
3 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
- Follow up with customers to ensure their issues are resolved and they remain satisfied.
- Actively listen to customers’ needs, provide solutions, or escalate to the relevant department when necessary.
- Maintain strong product knowledge to address inquiries effectively. ...
Posted
8 days ago
Chat Available
Customer Service Assistant
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
- Stay updated on product knowledge, industry trends, and company updates to better assist customers
- Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
Posted
2 days ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
Posted
19 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Near Train Station
- Provide onboarding, service provisioning, and training for suppliers.
- Handle enquiries from buyers and suppliers regarding trading and business processes.
- Respond to inbound and outbound calls professionally, providing appropriate solutions and guidance. ...
Posted
a month ago
Chat Available
MYR2,000 - MYR3,500 Per Month
+Additional Compensation
- Assist in replying to FB messenger, WhatsApp, Telegram, Etc
- Assist in collection of outstanding payment from customers.
- Acquire and process thorough knowledge of Company's product and services. ...
Be an early applicant!
Posted
3 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Check HS codes, duties, taxes and permit requirements.
- Provide customers/agents with timely shipment updates and relevant documentation.
- Coordinate with internal operations and forwarding teams for smooth execution. ...
Posted
21 days ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Working on Monday to Sunday 10am - 7pm
- Off day on Friday
- (Need to handle ticket for TikTok, Handle call from customer.) ...
Posted
a day ago
Chat Available
Undisclosed
- Process orders, applications and requests from dealers.
- Managing logistics flow and keep dealers posted on status.
- Direct requests and unresolved issues to the designated resource. ...
Be an early applicant!
Posted
8 days ago
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Be an early applicant!
Posted
3 months ago
Chat Available
Up to MYR7,000 Per Month
Near Train Station
- Create engaging social media content and be comfortable appearing on camera to promote products and services.
- Maintain accurate customer records and provide excellent customer service.
- Follow up with ready customer leads regarding personal loan and mortgage products. ...
Be an early applicant!
Posted
8 days ago