Accurately record customer interactions, sales progress, and relevant data into the call center software system, ensuring data integrity for reporting and analysis.
-Drive the success of the American food and beverage industry in Malaysia by identifying and converting leads into opportunities for American clients, and fostering close relationships with key stakeholders in Malaysia.
Supervise, train, and mentor production team members, fostering a collaborative and productive work environment while ensuring adherence to safety protocols.
Contract Administration:Handle post-contract duties, including evaluating monthly progress claims, preparingVariation Orders (VO), and resolving final accounts with clients and subcontractors.