Assist in preparing client facing materials and documentation following client meetings, incorporating direction from the meeting lead
Keep pitch decks, case studies, and other marketing collateral current and ready for use in outreach and proposals
Support the onboarding process for newly signed clients, including coordination of introductory communications, kick off meetings, and required materials
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Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS.
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Day-to-day tasks include managing existing accounts, maintaining regular contact with clients, and ensuring high levels of customer satisfaction. The role also requires collaborating with internal teams to align service delivery with client expectations and preparing regular reports on sales activities and market trends.
Solid understanding of Business development principles and commercial awareness within service-based industries. with the ability to identify opportunities and convert prospects into clients.
Effective Communication skills, including the ability to present solutions clearly and build relationships with diverse stakeholders.
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Supervise postgraduate research and foster a culture of scholarly teaching and continuous improvement
Uphold and advance high standards of teaching excellence to meet and exceed the University’s expectations for academic quality and student success.
Provide academic leadership in scholarly activities, including leading research projects, publishing in high-impact journals, presenting at international conferences, and engaging in relevant community or industry collaborations.
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Candidates should possess a customer-focused mindset and Customer Service skills to build trust, address client needs, and maintain long-term relationships.
Relevant experience in financial services, credit reporting, fintech, or B2B data/analytics solutions is beneficial.
Bachelor’s degree in Business, Finance, Marketing, Economics, or a related field is preferred.
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Ensure strict adherence to all internal policies, guidelines, and external regulatory requirements, maintaining the highest standards of compliance
Education: Minimum Diploma in Business Administration, Finance, Marketing, or a related field.
Experience: Minimum of 1 year of experience in business development, sales, or relationship management within the banking or financial services industry, specifically targeting SMEs.
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Following up on project and coordinate with back-office support in terms of supply chain, logistics, marketing, lighting scheme design and after sales.
Sales Leads, Proposal writing, Estimating, Deal Closing and Warranty, where required.
Reporting of sales activities, market and customer feedback.
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Promotes and sells medical equipment and/or consumable products to government, private, and NGO sectors; able to develop long-term business relationships with existing and potential clients.
Monitor competitor activity within accounts and share actionable insights.
Build and maintain strong relationships with healthcare professionals and decision-makers.
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