Work closely with diverse, international, cross functional teams in an end to end setup, collaborating with Salesforce Platform and Integration, understanding needs and shaping requirements to designing, building, and testing solutions.
Go beyond support work by owning specific topics within the Software CRM domain, driving improvements and contributing ideas that shape how products and processes evolve.
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Maintain and update customer records, case notes, and business activities within the company's CRM platform to ensure data integrity
Coordinate medical examinations, outstanding requirements, and supporting documentation required for underwriting approval
Work collaboratively with the Operations, Finance, and Compliance teams to ensure efficient case processing, reporting accuracy, and adherence to regulatory requirements
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Maintain and update customer records, case notes, and business activities within the company's CRM platform to ensure data integrity
Coordinate medical examinations, outstanding requirements, and supporting documentation required for underwriting approval
Work collaboratively with the Operations, Finance, and Compliance teams to ensure efficient case processing, reporting accuracy, and adherence to regulatory requirements
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Key Responsibilities Provide strategic leadership and oversee the overall operations of the F&B business portfolio. Drive business growth, profitability, and operational excellence across all business units. Develop and execute business strategies, annual budgets, and operational plans. Lead multi-outlet operations, ensuring high standards of quality, service, and customer satisfaction. Identify new business opportunities, strategic partnerships, and revenue streams. Oversee financial performance, cost control, inventory management, and P&L. Collaborate with Sales & Marketing to develop effective branding and promotional strategies. Lead, coach, and develop high-performing teams while fostering a culture of accountability and continuous improvement. Ensure compliance with food safety, Halal, statutory requirements, and company policies.
Requirements Bachelor's Degree in Business Administration, Hospitality Management, Food & Beverage Management, or a related discipline. Minimum 15 years of experience in the Food & Beverage or Hospitality industry. At least 7 years of experience in a senior leadership role (General Manager, Regional Manager, Operations Director, or equivalent). Proven experience managing multi-outlet F&B operations, including cafés, restaurants, bakery operations, kiosks, or hospitality businesses. Strong commercial acumen with experience in business development, financial management, budgeting, and operational planning. Excellent leadership, stakeholder management, negotiation, and decision-making skills.
Senior Executive / Assistant Manager, Business Development (Pipeline Development & Growth)
About the Role
Ditrolic Energy is seeking an experienced and commercially driven Business Development professional to support the expansion of our renewable energy business across Malaysia.
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