Ensure acceptable asset quality of existing portfolio by being pro-active and up-to-date in terms of market intelligence in relation to accounts and industry of portfolio management.
Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner.
Ensure that banking facilities offered to clients are structured in compliance with credit lending policies.
...
Draft end-to-end process baselines to facilitate workshops with process owners and contributors to define the process scope.
Understand the respective finance processes within the group (across different business units and multiple tools) and draft harmonized/standardized group finance processes.
Create flowcharts displaying the sequence of finance activities using SAP Signavio.
...
Portfolio & Inventory Strategy: Partner closely with procurement and supply chain teams to align inventory forecasting, pricing models, and cold-chain logistics for premium frozen meat lines.
Principal & Supplier Management: Manage relationships with international meat principals and suppliers, ensuring brand alignment and effective execution of localized trade strategies.
At least 4-6 years of sales experience within the FMCG industry.
...
Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS.
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Candidate must possess at least Diploma / Advanced / Higher / Graduate Diploma, Bachelor's Degree / Post Graduate Diploma / Professional Degree in Business Studies / Administration / Human Resource Management or equivalent.
Able to communicate well with all level of people.
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...