Manpower Staffing Services (Malaysia) Sdn. Bhd. Hiring! Full Time Fresh Graduate Customer Service | Banking Industry in WP Kuala Lumpur, Earn up to MYR 3,500 - Ricebowl

Customer Service Executiverole based atAmpang Park (5 mins from LRT/MRT).

Role Summary

• Salary:RM4000 +RM 350 fixed shift allowance
  Variable allowance: RM45/night shift + RM30/split shift

• Environment: 24/7 Call Centre (rotational shifts incl. weekends & public holidays)
   
   

Requirements

• Diploma with 2+ years’ experience OR SPM/STPM with 5+ years (fresh grads welcome).

• Willing to work rotational shifts.

• Experience in call centre/banking/customer service preferred.

• Strong communication skills (English required, Mandarin an advantage).

• Positive attitude, pleasant voice, and good team player.

Key Responsibilities

• Provide round‑the‑clock customer service via live chat

• Handle inquiries, complaints, and follow‑ups professionally.

• Educate customers on bank products & services.

• Enter customer data accurately into CRM systems.

• Maintain confidentiality, integrity, and service quality.

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Allowance Provided
• EIS
• Medical and Hospitalisation Leave
• Training Provided
• Medical Insurance
• Overtime Pay
• 5 Working Days