Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
Application Support
IT Support
Troubleshooting
System Administration
Customer Service
Technical Support
Web Development
Application Development
Problem Solving
Attention to Detail
Communication
Verbal Communication
Communication
Verbal Communication
Logical Thinking
Attention to Detail
Problem Solving
Team Spirited
Responsible
Positive
Fast learner
Self-driven
Self-motivation
Proactive
Computer Hardware
Server Management
Local Area Network (LAN)
Wide Area Network (WAN)
Wi-Fi
Active Directory
Software Testing
Firewall
Virus Protection
Application Support
Application Security
IT Infrastructure
Troubleshooting
IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
Enterprise Resource Planning (ERP)
Troubleshooting
IT Budgeting
Management Information System
Document Management
Documentation
User Acceptance Testing
a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
...
a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
...
Well-versed in managing foreign workers, including permit renewals, immigration matters, agency liaison, and compliance with Malaysian labour regulations.
Experience in retail, supermarket, FMCG, or multi-outlet environment is highly preferred.
Good knowledge of Malaysian labour laws (Employment Act, EPF, SOCSO, EIS, LHDN).
...
a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
...