Application Support
IT Support
Troubleshooting
System Administration
Customer Service
Technical Support
Web Development
Application Development
Mobile App Development
Mobile Development
Mobile Applications
Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
Communication
Verbal Communication
Logical Thinking
Attention to Detail
Problem Solving
Team Spirited
Responsible
Positive
Fast learner
Self-driven
Self-motivation
Proactive
Computer Hardware
Server Management
Local Area Network (LAN)
Wide Area Network (WAN)
Wi-Fi
Active Directory
Software Testing
Firewall
Virus Protection
Application Support
Application Security
IT Infrastructure
Troubleshooting
Currently pursuing a Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.
Basic knowledge of Windows operating systems, hardware and software troubleshooting.
Basic knowledge of SQL and databases is an added advantage.
...
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Currently pursuing a Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.
Basic knowledge of Windows operating systems, hardware and software troubleshooting.
Basic knowledge of SQL and databases is an added advantage.
...
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Currently pursuing a Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.
Basic knowledge of Windows operating systems, hardware and software troubleshooting.
Basic knowledge of SQL and databases is an added advantage.
...
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Team Management
Technical intern: Gain knowledge in using Solidworks or SolidCAM! We are also providing CSWP certificate!
Technical intern: courses in Mechanical Engineering, Mechatronic Engineering or others engineering course that has knowledge or exposure or experience in using Solidworks or SolidCAM.
• Degree/Diploma in IT, Computer Science, or related field• 1–3 years of hands-on IT support experience (excl. internship)• Strong troubleshooting skills across systems/platforms• Knowledge of network & infrastructure support• Solid communication & documentation skills• Able to work independently & prioritize tasks effectivelyPreferred Technical Skilla. Support Windows, IOSb. Support basic network troubleshooting.c. Support basic Video/Audio System and Video Conferencing solution (Logitech TEAMS ROOM and WEBEX).d. Support basic mobile Application installation and troubleshooting tools supporting company such as MS Authenticator, MS Outlook, OneDrive, MS TEAMS, SharePoint, SAP Concur, etc.e. Support basic office printer troubleshooting and simple part replacement such as ink cartridge or any removeable components such as jammed paper, waste tank, etc…f. Support physical installation of Network switches, Router, Wireless Access Point, etc as part of the hardware refresh cycle.g. Support basic troubleshooting of Alcatel phone system and Cisco IP Phone system.h. Good to have technical certification in networks and hardware supportAdministrative Task expected from this role:i. Maintain proper inventory checklist matching with CMDB.j. Monitor the Support Queue in ServiceNow to ensure tickets are dealt with promptly.k. Direct complex tickets to appropriate support group and maintain ownership until issue resolve.l. Maintain 5S in Workplace.
• Degree/Diploma in IT, Computer Science, or related field• 1–3 years of hands-on IT support experience (excl. internship)• Strong troubleshooting skills across systems/platforms• Knowledge of network & infrastructure support• Solid communication & documentation skills• Able to work independently & prioritize tasks effectivelyPreferred Technical Skilla. Support Windows, IOSb. Support basic network troubleshooting.c. Support basic Video/Audio System and Video Conferencing solution (Logitech TEAMS ROOM and WEBEX).d. Support basic mobile Application installation and troubleshooting tools supporting company such as MS Authenticator, MS Outlook, OneDrive, MS TEAMS, SharePoint, SAP Concur, etc.e. Support basic office printer troubleshooting and simple part replacement such as ink cartridge or any removeable components such as jammed paper, waste tank, etc…f. Support physical installation of Network switches, Router, Wireless Access Point, etc as part of the hardware refresh cycle.g. Support basic troubleshooting of Alcatel phone system and Cisco IP Phone system.h. Good to have technical certification in networks and hardware supportAdministrative Task expected from this role:i. Maintain proper inventory checklist matching with CMDB.j. Monitor the Support Queue in ServiceNow to ensure tickets are dealt with promptly.k. Direct complex tickets to appropriate support group and maintain ownership until issue resolve.l. Maintain 5S in Workplace.
IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting