These calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
Provide Language Translation/Interpretation from one language to another for individual with language barrier to understand and communicate to each other
Handling telephone or video callson demand and renders meaning of conversations in the consecutive mode ofTranslation/interpretation between speakers of English
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Mandarin Language Proficiency
Communication Skills
Call Center Experience
Customer Service
Active Listening
Call Center Operations
Problem Solving
Telephone Etiquette
English Language
Cantonese
Cantonese Language