Office Administration
Record Keeping
Scheduling Appointments
Client Communication
Data Entry
Record payments
Sending statements
Attention to Detail
Team Collaboration
Time Management
Document Management
Office Administration
Record Keeping
Scheduling Appointments
Data Entry
Communication Skills
Time Management
Problem Solving
Customer Service
Attention to Detail
Microsoft Office Suite
Organizational Skills
Teamwork
Proficient in Microsoft Office (Word & Excel).
Good communication and organizational skills.
Responsible
positive attitude
and eager to learn.
Able to work independently and as part of a team
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
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Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Customer Support: Assisting walk-in customers and resolving escalated client inquiries or returns.
Order & Inventory Management: Tracking stock levels, generating delivery orders, and processing sales invoices or quotations.
Database & Reporting: Maintaining accurate records of customer orders, inventory, and sales data. Ensure all documentation is accurate and properly filed.
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