Sales Administration
Customer Service
Data Entry
Order Processing
Inventory Management
Quotation Preparation
Invoice Processing
Microsoft Office
CRM (Customer Relationship Management)
Mandarin Communication
Attention to Detail
For new patients, prepare a new appointment card and a new case note after registration is completed. Attach the registration print out to the new case notes correctly.
Request for a guarantee letter from the corporate patients or company paying patients. Check for the validity. Ensure all related documents required to be produced during registration for smooth process during collecting of medicine and payment. Liaise with staff in- charge at Credit Control Section and PR/Marketing Section if problems arises.
Inform and update the patients of all appointments for follow-up consultation before the patient leaves the clinic. It should be emphasized to the patient that in the interest of other patients, they should attend the appointment on time.
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- Fluent in Mandarin to effectively communicate with Mandarin-speaking clients (Spoken and written)- Fresh graduates are encouraged to apply- Minimum SPM / Diploma (or equivalent)- Computer literate (MS Office; basic accounting knowledge is an advantage)- Able to work independently and as part of a team
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