Must be proficient in CorelDRAW (CDR), with a strong command of common design and vector layout software such as Adobe Illustrator (AI) and Photoshop (PS).
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Develop and maintain a consistent brand identity across all visual communications, including logos, color palettes, typography, and imagery, ensuring adherence to brand guidelines.