Verbal Communication
Sales & Persuasion Skill
Interaction & Engagement
Presentation & On-Camera Confidence
Live streaming or hosting experience
Retail or sales experience
Product demonstration skills
Sales closing and upselling techniques
Customer engagement and interaction
Public speaking and presentation
Communication and interpersonal skills
Confidence in front of a camera
Content creation (short videos/Reels/TikTok)
Basic knowledge of Shopee Seller Centre or Shopee Live
Adaptability and quick thinking during live sessions
Goal-oriented with the ability to achieve sales targets
Inventory Management: Monitor and manage inventory levels of essential supplies, including medical supplies, toiletries, and other amenities.
Facility Maintenance Coordination: Report and coordinate with maintenance staff for any facility-related issues to ensure a safe and comfortable environment.
Administrative Support: - Assist the management team with administrative tasks, such as data entry, maintaining client records, and preparing reports.- Assist with preparing documents, forms, invoices, receipts, and other administrative work.- Coordinate appointments, tours, consultations, and visits to the centre.- Maintain updated customer databases and follow up on outstanding enquiries.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Stakeholder Communication: Facilitate meetings with project stakeholders to gather requirements and provide updates on project progress.
Progress Monitoring: Monitor project progress and track key performance indicators to ensure alignment with objectives. Documentation: Assist in preparing project documentation, including status reports, meeting minutes, and technical specifications.
Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure effective communication and coordination throughout the project lifecycle.
...
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Itinerary and Expense Management: Accurately maintain vehicle mileage logs; properly manage and submit expense claims for fuel, tolls (Touch 'n Go), and other travel-related costs.
Confidentiality and Safety Standards: Strictly adhere to traffic laws and safe driving protocols; maintain professional confidentiality regarding passengers (company leadership) and any business-related conversations held in the vehicle.
Engaging with viewers: You'll be expected to interact with viewers during the livestream, responding to their questions and comments and building engagement and community around the brand.
Analyzing metrics and feedback: You'll be responsible for analyzing viewer metrics and feedback to determine the success of the livestream events and identify areas for improvement.
Planning and executing livestream events: You'll work with the brand to plan and coordinate livestream events that align with the brand's goals and increasing upsells and cross-sells.
...
Stakeholder Communication: Facilitate meetings with project stakeholders to gather requirements and provide updates on project progress.
Progress Monitoring: Monitor project progress and track key performance indicators to ensure alignment with objectives. Documentation: Assist in preparing project documentation, including status reports, meeting minutes, and technical specifications.
Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure effective communication and coordination throughout the project lifecycle.
...
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Data & Needs Analysis: Analyze and deeply understand the actual needs of platform players, providing swift and effective solutions to maximize user satisfaction.
Ad-hoc Tasks: Collaborate to meet departmental business requirements and handle other duties as assigned by the supervisor.
Core Focus: Deliver a user experience-centric service tailored for players primarily originating from various countries across South America.
...
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability