-Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
-Maintains and updates electronic and/or hard copy records as required.
Other duties as assigned. No cold calling required.
Welcome and serve guests with warmth and professionalism, take orders, recommend menu items, process cashier transactions, and ensure an exceptional dining experience.
Prepare Dessert and Drinks & Support Daily Operations
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-Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
-Maintains and updates electronic and/or hard copy records as required.
Other duties as assigned. No cold calling required.
-Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
-Maintains and updates electronic and/or hard copy records as required.
Other duties as assigned. No cold calling required.
Technical Support: Provide basic troubleshooting assistance for common issues related to sleep devices and escalate complex issues to appropriate technical teams. Ensure customers have clear instructions for device setup and maintenance.
Customer Education: Educate customers on the proper use and maintenance of their devices, such as cleaning and replacing CPAP masks or filters. Offer guidance on insurance coverage for devices when necessary.
Follow-Up: Ensure timely follow-up on customer inquiries, orders, or complaints to ensure customer satisfaction. Document interactions and escalate unresolved issues to the appropriate departments or supervisors.
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Assist customers in checking HS code classifications using the tariff finder system upon request.Provide advice and recommendation on correct and most preferred course of action to overcome problems that may arise in declaration operations.
Maintain updated with all Customs new regulations as well as reporting to the superior on any changes in the regulations or procedures.
Strong knowledge and hands-on experience in import/export documentation, including K1, K2, K3, K4,K8, K9, ZB1, ZB2, ZB3 applications to Customs.
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