5,000+ Customer Service Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl

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  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Maintain detailed records of customer interactions and follow-up actions
  • Continuously seek opportunities to improve customer satisfaction and enhance operational efficiency ...

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Posted
5 days ago
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MYR2,000 - MYR4,000 Per Month
Near Train Station
  • Handle customer inquiries, complaints, and follow-ups in a timely manner.
  • Maintain accurate records of orders, deliveries, and customer information.
  • Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Customer Service Communication
+4

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Posted
3 days ago
premium banner
MYR1,800 - MYR2,000 Per Month
Near Train Station
  • Respond to customer inquiries via phone, email, or walk-in regarding products, orders, or general company information
  • Assist with basic administrative tasks — filing, data entry, photocopying, and document distribution
  • Coordinate meeting room bookings and prepare refreshments for guests/meetings when needed ...
Customer Service Communication Skills
+2

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Posted
3 days ago
premium banner
MYR1,800 - MYR2,000 Per Month
Near Train Station
  • Respond to customer inquiries via phone, email, or walk-in regarding products, orders, or general company information
  • Assist with basic administrative tasks — filing, data entry, photocopying, and document distribution
  • Coordinate meeting room bookings and prepare refreshments for guests/meetings when needed ...
Customer Service Communication Skills
+2

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Posted
5 days ago
premium banner
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
  • Stay updated on product knowledge, industry trends, and company updates to better assist customers
  • Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
Communication Skills Interpersonal Skills
+3

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Posted
8 days ago
premium banner
MYR2,500 - MYR3,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Compile and summarize user feedback and issues, coordinate with relevant departments for resolution, and ensure all customer issues are followed up and fully resolved.
  • Regularly organize, analyze, and summarize user feedback data, prepare performance reports, recommend product improvements, and provide insights to support business decision-making.
  • Ensure compliance with the Customer Service Department's work policies, service standards, operating procedures, code of conduct, and other relevant requirements. ...

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Posted
8 days ago
premium banner
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
  • Stay updated on product knowledge, industry trends, and company updates to better assist customers
  • Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
Communication Skills Interpersonal Skills
+3

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Posted
8 days ago
premium banner
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Maintain accurate records of customer interactions and transactions.
  • Support sales and promotional activities.
  • Assist in the daily operations of the wellness center. ...
Communication Skills Customer Service
+6

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Posted
11 days ago
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
  • Record-Keeping & Follow-Ups: Maintain accurate customer records and follow up on patient needs as necessary.
  • Handling Customer Feedback: Listen to and collect patient feedback, relaying IT to the team for service improvements.
  • Basic Administrative Tasks: Assist with documentation and other office support duties. ...
Customer Service Communication Skills
+4

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Posted
11 days ago
premium banner
MYR1,800 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
  • Maintain professionalism and represent the company with integrity at all times.
  • Complete any additional tasks assigned by management in support of service excellence.
  • Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality.
Customer Service Active Listening
+4

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Posted
12 days ago
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MYR1,800 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
  • Maintain professionalism and represent the company with integrity at all times.
  • Complete any additional tasks assigned by management in support of service excellence.
  • Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality.
Customer Service Active Listening
+4

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Posted
12 days ago
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MYR2,000 - MYR4,000 Per Month
  • Deliver excellent customer service while maintaining strong client relationships.
  • Resolve shipment-related enquiries and support daily operational activities.
Customer Service Communication
+6

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Posted
13 days ago
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MYR2,000 - MYR4,000 Per Month
  • Deliver excellent customer service while maintaining strong client relationships.
  • Resolve shipment-related enquiries and support daily operational activities.
Customer Service Communication
+6

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Posted
13 days ago
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MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Achieve monthly KPI targets.
  • Serve walk-in customers at the store.
  • Assist in executing company events. ...
Microsoft Office Fluency in Mandarin
+3

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Posted
8 days ago
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MYR1,700 - MYR4,000 Per Month
  • Maintain positive online engagement and brand image
  • Follow up with customers to ensure satisfaction
  • Manage and respond to customer inquiries via Facebook and TikTok ...
Customer Service Troubleshooting
+3

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Posted
13 days ago
premium banner
Up to MYR4,300 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Provide a high level of professionalism and competent customer service ...
Customer Service Problem Solving
+1

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Posted
8 days ago
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MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
  • Escalate complex or unresolved issues to the internal team as needed
  • Maintain accurate and complete records of customer interactions
  • Manage and maintain company social media account (content posting, responding to messages/comments) ...
Customer Service Communication Skills
+1

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Posted
8 days ago
premium banner
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
  • Escalate complex or unresolved issues to the internal team as needed
  • Maintain accurate and complete records of customer interactions
  • Manage and maintain company social media account (content posting, responding to messages/comments) ...
Customer Service Communication Skills
+1

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Posted
8 days ago
premium banner
MYR2,000 - MYR3,000 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Support on customers concern on product handling
  • Support enquiries regarding promotions, campaigns, product launches, roadshows, and other company events.
  • Work closely with the Sales Team to manage new customer and agent enquiries and ensure smooth lead handovers. ...
Customer Service Sales Support
+12

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Posted
8 days ago
premium banner
Up to MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Provide a high level of professionalism and competent customer service ...

Be an early applicant!

Posted
8 days ago
premium banner
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
  • Escalate complex or unresolved issues to the internal team as needed
  • Maintain accurate and complete records of customer interactions
  • Manage and maintain company social media account (content posting, responding to messages/comments) ...
Customer Service Communication Skills
+1

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Posted
8 days ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
  • Maintain CRM records and handle application cases.
  • Coordinate with the Sales and Operations teams to ensure smooth processing.
  • Prepare and organize clients' application documents. ...

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Posted
6 days ago
High Opportunity
premium banner
MYR2,800 - MYR3,300 Per Month
Near Train Station
  • Maintain a comprehensive understanding of Chemmart Asia's product offerings, including fine chemicals and scientific products, to effectively address customer inquiries and provide technical support.
  • Collaborate with the sales and logistics teams to coordinate order fulfillment, track shipments, and resolve any delivery-related issues, ensuring timely and efficient delivery of products to customers.
  • Maintain accurate customer records and update the customer database with relevant information, including contact details, order history, and communication logs. ...
Communication Problem-Solving
+1

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Posted
8 days ago
premium banner
MYR2,800 - MYR3,300 Per Month
Near Train Station
  • Maintain a comprehensive understanding of Chemmart Asia's product offerings, including fine chemicals and scientific products, to effectively address customer inquiries and provide technical support.
  • Collaborate with the sales and logistics teams to coordinate order fulfillment, track shipments, and resolve any delivery-related issues, ensuring timely and efficient delivery of products to customers.
  • Maintain accurate customer records and update the customer database with relevant information, including contact details, order history, and communication logs. ...
Communication Problem-Solving
+1

Be an early applicant!

Posted
8 days ago
premium banner
MYR2,800 - MYR3,300 Per Month
Near Train Station
  • Maintain a comprehensive understanding of Chemmart Asia's product offerings, including fine chemicals and scientific products, to effectively address customer inquiries and provide technical support.
  • Collaborate with the sales and logistics teams to coordinate order fulfillment, track shipments, and resolve any delivery-related issues, ensuring timely and efficient delivery of products to customers.
  • Maintain accurate customer records and update the customer database with relevant information, including contact details, order history, and communication logs. ...
Communication Problem-Solving
+1

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Posted
12 days ago
premium banner
MYR3,000 - MYR4,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Build and maintain good relationships with existing clients.
  • Coordinate with the Accounting, Tax, and Company Secretarial teams to resolve client issues.
  • Assist in preparing quotations, service information, and other client-related documents. ...
Mandarin Chinese Customer Service
+1

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Posted
14 days ago
premium banner
MYR4,000 - MYR4,001 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Follow up on customer cases and track their progress.
  • Understand customer needs and provide appropriate assistance.
  • Organize, maintain, and update customer information and records. ...
Customer Service Communication Skills
+1

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Posted
15 days ago
premium banner
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
  • Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
  • Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
Communication Interpersonal skill
+1

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Posted
8 days ago
premium banner
MYR3,000 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Coordinate with the Operations and Technical teams to resolve customer issues efficiently.
  • Follow up with customers to ensure a positive service experience and high satisfaction levels.
  • Maintain accurate customer records and update the CRM system. ...
Excellent customer service and relationship management skills. Strong verbal and written communication skills.
+8

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Posted
8 days ago
premium banner
MYR3,800 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide feedback and suggestions for improving customer service processes and procedures
  • Maintain a positive, professional, and courteous attitude when interacting with customers
  • Handle inbound customer inquiries and requests via email, and chat, providing timely and efficient solutions ...
Communication Skills Patience
+2

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Posted
8 days ago