Pitt ST Sdn. Bhd. Hiring! Contract Front Desk Associate in Pulau Pinang, Earn up to MYR 1,800 + overtime - Ricebowl

No qualifications required - paid on-the-job training provided.

Location: Red Inn Court, Georgetown, Penang

Required Skills:

PC and internet familiarity

Proficiency in English (spoken and written)

Why Join Red Inn Court?

Work in the vibrant core heritage zone of Georgetown, Penang

Be part of a welcoming and diverse team

Gain valuable experience in the hospitality industry

If you are a people person, enjoy working in a multicultural environment, and possess the required skills, we would love to hear from you!

We look forward to welcoming you to the Red Inn Court family!

Shift Hours: 4 pm - 12 am

Monday - Saturday

Greet guests warmly upon arrival and departure, providing a positive first and last impression of the hotel.

Manage guest check-ins and check-outs efficiently, accurately processing payments and updating guest information in the property management system.

Handle guest inquiries and requests professionally via phone, email, and in person, offering assistance with local attractions, dining recommendations, and hotel services.

Maintain a clean, organized, and welcoming front desk area, ensuring all necessary supplies and information are readily available.

Assist with administrative tasks such as mail handling, message taking, and maintaining guest records.

Provide information about hotel services, amenities, and promotions to guests, encouraging them to utilize hotel facilities.

Coordinate with other hotel departments, such as housekeeping and maintenance, to ensure prompt resolution of guest needs and requests.

Process payments accurately, handle cash and credit card transactions, and reconcile daily reports.

Possess basic computer literacy and a willingness to learn new software systems.

Demonstrate a friendly, approachable demeanor with excellent communication and interpersonal skills, suitable for a customer-facing role.

Ability to work independently and as part of a small team in a fast-paced environment, demonstrating reliability and punctuality.

Previous experience in hospitality or customer service is a plus, but not required for this entry-level position.