• Candidates must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Information Technology / Engineering or equivalent.
• 2-5 years of work experience in hands-on service desk/hardware support and IT Excellent troubleshooting skills in Windows / Mac OS operating systems, printer and device drivers, wireless, LAN connections, Windows server, networking and project management. Fresh graduates are welcomed to apply
• Good analytical trouble shooting and problem-solving skills.
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Key Qualifications & Skills:Education: SPM / STPM / Diploma (Electrical / Electronic Engineering or related technical field). Certificate in Industrial Electronics / Electrical Technology (e.g., SKM Level 3–4) acceptable. Degree holders are welcome to apply.Experience: Minimum 1–2 years of hands-on technical experience; prior exposure to battery systems (lead-acid or lithium) is an added advantage.Technical Skills: Basic knowledge of electrical systems, battery testing equipment, and Microsoft Office (Excel / Word / Powerpoint).Problem-Solving: Good analytical and troubleshooting skills with a practical, hands-on approach.Communication: Fluent in Bahasa Malaysia and English (verbal and written); Mandarin (verbal and written) will be added advantage; ability to communicate technical matters clearly to customers.Travel: Willing and able to travel within Malaysia on short notice (possess valid driving license preferred).Work Style: Self-motivated, able to work independently with minimal supervision, and comfortable working under pressure.Team fit: Customer-focused, reliable, and a good team player.
Education
SPM / STPM / Diploma (Electrical / Electronic Engineering or related technical field). Certificate in Industrial Electronics / Electrical Technology (e.g., SKM Level 3–4) acceptable. Degree holders are welcome to apply
Knowledge of blending and dispensing processes in manufacturing.
Basic troubleshooting and maintenance skills for production machinery.
Understanding of GMP
safety
and hygiene standards.
Knowledge of mechanical
electrical
or process engineering systems.
Basic computer skills (Microsoft Office
reporting
documentation).
Ability to work under pressure and meet production targets.
Familiar with preventive maintenance planning.
Mandarin Language Proficiency
Customer Service
Communication Skills
Active Listening
Problem Solving
Troubleshooting
Mandarin
English
Technical Support
Customer Support
Customer Care
Multitasking
fresh graduates
Computer literate.
Able to work independently
Interpersonal skills and multi-tasking ability
Proficiency with Power Tools
Ability to comprehend and follow assembly and quality instruction
Troubleshooting skill
Sijil Vokasional Malaysia (SVM) in electrical or electronic field (Network/Computer); OR
Sijil Pelajaran Malaysia (SPM) or equivalent qualification recognised by the Government AND Sijil Kemahiran Malaysia (SKM) level 2/3 or equivalent qualification.
Be able to converse and write in English and Bahasa Melayu.
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