• Bachelor's or Master's Degree in Electrical Engineering, Electronics Engineering, Computer Science, Computer Engineering, or a related field.
• Minimum 8 years of experience in hardware test development, preferably in enterprise switches/servers, storage, networking, or telecommunications products.
• Minimum 3 years of leadership experience managing engineering teams and cross-functional projects.
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• Minimum Diploma or Degree in Hospitality Management, Business Administration, Food & Beverage Management, or related field (preferred).• Minimum 3–5 years of experience in restaurant operations, with at least 1–2 years in a supervisory or managerial role.• Strong leadership and team management skills with the ability to supervise and motivate staff.• Good knowledge of restaurant operations including customer service, food safety, inventory control, and daily outlet management.• Ability to manage manpower scheduling, staff attendance, and operational planning.• Knowledge of Malaysian food hygiene and safety standards.• Strong problem-solving and decision-making skills.• Good communication and interpersonal skills.• Proficient in Microsoft Office and restaurant POS systems.• Able to work on weekends, public holidays, and rotating shifts.• Able to handle pressure and work in a fast-paced environment.• Ability to converse in Mandarin will be highly prioritized due to business requirement.• Possess own transport and willing to travel between outlets.
Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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