Business driver to build sustainable maintenance / contract run rate for the company
to work closely with Account Manager (AM) mapped to drive the maintenance business
to manage their customer's request on our services and to ensure that the AM knows how to position our services offering to all their customers. To create and monitor all services pipeline and to come out with the action plan on how to meet the target GP assigned.
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Ecoslink designs, installs and services Continuous Emissions Monitoring Systems (CEMS) for industrial clients across Malaysia, and services Expo purging systems for the oil and gas sector. Our engineering team — project engineers, a service engineer and technicians — currently reports directly to management. That stops with this hire. You will own the projects and service operation end to end: the schedule, the quality of the work, the discipline of the people and the systems they work in. Management will set direction and commercial priorities; you will run the engineering side and be accountable for its results. We are hiring an Assistant Manager because we want to see you build the team first, then formally hand you the Manager title — the path and the timeline are written into this document.
Project Management
Customer Service
Technical Support
Team Leadership
Process Improvement
Data Analysis
Electrical Wiring
Troubleshooting
Problem Solving
Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Customer Service Management
Team Leadership
Communication Skills
Problem-Solving
Interpersonal Skills
Time Management
Customer Relationship Management (CRM)
• Strong commercial and financial acumen (comfortable with costing
margins
and P&L impact)
• Ability to balance creativity with practicality and scalability
• Strong stakeholder management and cross-functional collaboration
• High attention to detail with a solution-oriented mindset
• Ability to thrive in a fast-paced
deadline-driven environment
Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership
• The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from new and existing clients and actively seek new sales opportunities.
• Account Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders to achieve personal sales target and company objectives.
• To liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
Qualification: Bachelor's Degree, Post Graduate Diploma or Professional Degree in Digital/ Technology/ Engineering/ IT/ Computer Science or any equivalent
Required skill(s): Deep expertise in leading Business Diagnostics, ERP Advisory, and Digital Roadmap development. Ability to translate complex organizational pain points into structured, technical-strategic solutions. Strong account management and stakeholder management skills
Key quality(s): A proactive and positive attitude toward work, colleagues, clients, and managers. An inquisitive mindset with the ability to research, analyze, and solve problems effectively. Solution-oriented, with strong attention to detail in both outcomes and the processes required to achieve them—upholding integrity and high standards in an environment where people and success truly matter.
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