全职 Guest Services Manager 工作, 薪水 up to MYR 6,000, Synergy Dining Group Sdn. Bhd. Selangor 公司招聘中 - Ricebowl

Minimum 2 years of F&B experience, preferably in a supervisory/management role.

Strong leadership and people-management skills.

Good knowledge of restaurant operations and customer service.

Experience in reservations, guest flow, and front-of-house management.

Good communication, problem-solving, and conflict-resolution skills.

Basic understanding of budgeting, payroll, and cost control.

Responsible, proactive, resilient, and service-oriented.

Comfortable working shifts, weekends, and public holidays.

Excellent communication skills in English, Bahasa Malaysia, and Mandarin.

Lead and supervise daily front-of-house operations.

Welcome, seat, and engage guests while ensuring a warm and professional experience.

Manage reservations, guest flow, table allocation, and customer enquiries.

Handle customer feedback and complaints effectively.

Recruit, train, coach, schedule, and evaluate FOH team members.

Ensure excellent service standards, dining etiquette, hygiene, and SOP compliance.

Coordinate closely with the BOH team to ensure smooth restaurant operations.

Monitor outlet performance, including customer traffic, table turnover, and average spending.

Support promotions, manpower planning, cost control, stock counts, and operational reporting.

Build a positive, disciplined, and high-performing service team.