Develop and perform sales activities related to carpark equipment such as cashless system, barrier gate, etc, and carpark operations. For Johor and Penang, include environmental control systems.
Leads are given but encouraged to proactively find more clients.
To develop and execute marketing and sales promotion activities toward achieving sales targets and market expansion.
Attend to customers’ inquiries and work with customers to determine project requirements.
Maintain good relationships with existing customers and potential new customers.
Responsible for the sales process from identifying, proposing, closing a business deal, and payment collections.
Organize and prepare necessary documents and costing for tender or quotation requisition submission.
Review plans, system schematics, customer specifications, and other customer documents to develop and prepare cost estimates.
Attend weekly sales meetings, provide sales updates to the Management, and monitor the delivery status of the project.
Collaborate with the sales and technical teams to understand customer requirements and business trends.
To follow up and coordinate with internal parties to meet customer’s delivery requirements
To follow up payment collection from customers and ensure payment collection is on time.
To handle customer complaint and coordinate with internal parties for problem solving and decision making, in terms of selling price, payment mode, quality issues, delivery lead-time etc to achieve total satisfaction of customers.
To prepare Sales forecast, keep stock, clear buffer stock and collect market information as reference for future planning and strategy
Support day to day trade activities such as updated daily and monthly sales report, outstanding due date updated in statement, maintaining connection with finance account department.
Follow up with sales leader on monthly sales forecast quantity to purchasing dept for ordering of goods.
Close monitoring / follow up with purchasing and delivery status.
Close monitoring of par levels inventory for any ad-hoc sales and promotion activities.
Updates principal contract pricing to customer service dept for billing with updated and correct pricing.
Monthly submission the customer contract claim invoice to purchasing submit the claim.
Work closely with sales leader to get approval from principal for special pricing billing to certain customers.
