communication
presentation
coaching
interpersonal skills
organizational
time management
Microsoft Word
Excel
PowerPoint
Food and Beverage Operations
Training and Development
Operational Efficiency
Staff Training
Menu Knowledge
Good communication and customer service skills
Friendly
polite and customer-oriented
Able to communicate in English and Bahasa Malaysia
Basic knowledge of food & beverage service
Able to take orders accurately and serve customers efficiently
Basic cashier/POS system skills are an advantage
Good teamwork and interpersonal skills
Able to work in a fast-paced environment
Good hygiene and food safety awareness
Well-groomed and professional appearance
Able to handle customer enquiries and complaints professionally
Able to work shifts
Physically fit and able to stand for long periods
Previous F&B
restaurant or hospitality experience is an advantage
Able to work in Public Holiday and Weekend
Guest Engagement
Service Excellence
Excellent Communication
Table Management
Queue Management
Multitasking
Fast Learner
Team Coordination
Friendly Personality
Welcoming
Confident