Language proficiency: Mandarin, English & Bahasa Malaysia.
Candidate must possess at least Diploma in Business Studies/ Administration/Management, Logistic/ Transportation/ Warehousing/ Inventory Management or equivalent.
Proven 2 years of experience as a customer service role in the logistics or freight forwarding industry.
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Administrative Support
Order Processing
SO & DO Processing
Invoice Processing
Data Entry
Document Management
Microsoft Excel
Inventory Coordination
Service Coordination
Filing & Record Keeping
Communication Skills
Time Management
Attention to Detail
Problem Solving
Teamwork
JPJ Counter Transactions: Submit and collect documents for vehicle registration, ownership transfer (tukar hak milik), and number plate bidding or assignment.
Road Tax & Insurance: Renew vehicle road tax and process insurance cover notes
General Errands: Perform secondary operations like banking, dropping off parts, or basic vehicle checks (fuel, cleanliness, and number plate installation)
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To ensure effective sales planning, coordinated order fulfilment and efficient logistics scheduling by aligning customer demand with production capacity, inventory availability and delivery requirements.
Relevant qualification in Business Administration, Sales and Marketing, Supply Chain Management, Logistics, or a related discipline.
Relevant experience in sales coordination, order management, production planning, supply planning, or logistics coordination. Experience in a manufacturing environment, particularly within the paper mill or corrugated carton industry, will be an added advantage.
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Sales and Demand Planning
Order Management and Fulfilment
Production and Inventory Coordination
Logistics and Delivery Coordination
Data Analysis and Microsoft Excel
Communication Skill
Time Management
Customer Relationship Management
Managing a Client Engagement
Establishing Rapport With Clients
Sales Reporting
Sales Coordination
Data Entry
Fulfillment Operations & Logistics: Oversee daily picking, packing, and dispatch workflows to ensure 100% order accuracy and on-time courier handovers, especially during peak campaign surges.
Inventory Control & Audit: Lead regular cycle counts, conduct periodic stock reconciliations, minimize inventory shrinkage, and ensure real-time accuracy across warehouse management systems (WMS).
Team Leadership & Scheduling: Supervise, train, and schedule warehouse assistants; establish clear daily performance targets and enforce safety and operational standards.
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Diploma or Bachelor’s Degree in Business Administration, Supply Chain Management, Procurement, Interior Design, Quantity Surveying, Logistics, or related fields.
Minimum 3–5 years of experience in procurement, purchasing, sales support, or project coordination.
Experience with China suppliers and import/export coordination is an advantage.
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